SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
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EN

Target Population

  • Knee and hip arthroplasty patients

  • Degenerative osteoarthritis patients


Description

Integrated care from outpatient clinic, hospitalization, surgery to post-discharge home care using the "I-LIFE" concept (Integrate, holistic care, and living with love). Provides excellent nursing care for joint replacement patients to restore normal mobility and quality of life after surgery. The hospital established the Joint Reconstruction Department in 2003, Taiwan's first specialty focused on joint replacement, with 2,700-3,000 annual knee/hip replacements and >99% success rate.


Key Highlights

  • Integration of twelve major innovative care measures

  • Innovative portable mobile ice therapy pad

  • U-shaped surgical drape wrap technique

  • Joint implant closed-loop and equipment traceability management

  • Surgical intelligent panel system

  • Home environment simulation training station

  • Rainbow pathway and rainbow staircase

  • LINE@ Interactive platform for joint care

  • Joint reconstruction management education APP

  • Foot pedal board innovative rehabilitation equipment

  • X-BOX gamified training

  • Wound dressing model and orthopedic wound care package

Service Data

  • Annual knee/hip arthroplasty volume: 2,700-3,000 cases

  • Surgical success rate: >99%

  • Average hospital stay: 3.59 days

  • Nursing staff with over 2 years average care experience: 93.3%

  • 2021 follow-up phone calls to joint replacement surgery patients: 2,280 cases


Featured Outcomes

  • Post-operative day 1 pain index reduced by 1 point compared to other ice therapy methods

  • Patient out-of-bed activity frequency increased by 4 times/day compared to other ice therapy methods

  • Complete pre-operative skin preparation rate: 100%

  • Caregiver wound care accuracy: 100%

  • Wound care instruction satisfaction: 100%

  • Rehabilitation instruction compliance: 100%

  • Out-of-bed mobilization begins within 8 hours post-surgery

  • Post-operative pain level by day 3: <3 points


Safety Outcomes

  • Surgical antiseptic skin burn rate: 0%

  • Post-operative deep vein thrombosis: 0 cases

  • 2021 fall incidence rate: 0%

  • 2022 Jan-Sep fall incidence rate: 0.45% (only 1 case of caregiver accidentally releasing patient's hand during toilet use)

  • Hip joint post-operative infection rate: 0.10%

  • Knee joint post-operative infection rate: 0.08%

  • Hip joint 30-day readmission rate: 0.00%

  • Knee joint 30-day readmission rate: 0.13%


Satisfaction

Overall post-operative joint replacement patient satisfaction: 99.2%


International Achievements

  • Post-operative infection rate superior to national medical centers, South Korea, Canada, and USA

  • 30-day readmission rate superior to national medical centers, Canada, UK, and USA (World's First)

  • Fall incidence rate superior to countries worldwide (World's First)

  • Post-operative early mobilization time superior to medical centers and worldwide (World's First)

  • Overall care satisfaction superior to Singapore and UK (World's First)

  • Post-operative pain level superior to USA and China

  • Joint longevity rate: Hip 93.47%, Knee 97.85% (11-year follow-up, superior to international 15-year rates)


Benefits and Impacts

  • Effective pain management, reducing post-operative pain level

  • Significantly reduced infection rate

  • Reduced in-hospital fall rate to world's lowest standard

  • Helps patients restore mobility and freedom

  • Maintains quality of life and rapid return to work and society

  • Majority of patients reported 90% ability to achieve self-care without assistance after surgery

  • By 3 months post-op, patients can participate in community activities (e.g., temple processions), fulfilling life dreams

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  2. SNQ Certified
  3. Certified Services & Products
  4. Nursing
Specialized NursingNational Biotechnology and Medicine Care Quality Award: 2022 silver

Joint Replacement Patient Care

I-LIFE "pain reduction, infection control, fall prevention, and rehabilitation exercises," featuring innovative protective gear, rehabilitation logs, and Line@ care to enhance self-care abilities.
Organization
Chang Gung Medical Foundation Linkou Chang Gung Memorial Hospital
Specialties/Units
Nursing Department
Joint Replacement Patient Care
Joint Replacement Patient Care
Chang Gung Medical Foundation Linkou Chang Gung Memorial Hospital

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