SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

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  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
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Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
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Target Population

  • Post-operative permanent/temporary colostomy patients

  • Rectal cancer surgery patients

  • Colostomy patients with suicide/depression risk

  • Members of Colorectal Cancer Patient Association


Description

Kaohsiung CGMH ostomy nursing team, led by Director Hsing-Fang Ko, delivers patient-centered ostomy care. 2020 ostomy patients: 409 (second only to Linkou CGMH), including 269 rectal cancer surgeries (65.7%) and 91 colostomies (33.8%), with 20 permanent (22%) and 71 temporary (78%). Approximately 10% of Taiwan's colorectal cancer patients are treated here. The team's training course, designed around Kyushu University's five core competencies for wound-ostomy-continence nurses, achieves 100% attendance. Established case management workflow with stoma positioning SOP; nurses initiate evidence-based care within 8 hours; SACS™ Tool for peristomal skin assessment; PONS Score for rapid nutrition screening. Innovations: (1) world-first "implantable artificial colostomy device" co-developed with NKNU and the Metal Industries Research and Development Center (2020 National Innovation Award); (2) Taiwan-first "smart post-op ostomy tracking system" with new utility patent and NT$436,632 CGMH research grant—free on Google Play. Outcomes: peristomal dermatitis 8.3% (Taiwan 21%, UK 32.3%, USA 36.3%); post-closure infection 1.85% (Asia 2-4%); QoL total 105.5 (Asia 56.54, Canada 53, Latin America 58.7); self-care total 24 (USA 11). Won 2020 NHQA Theme Improvement Elite Bronze and 2020 National Innovation Awards.


Key Highlights

  • World-first implantable artificial stoma device

  • Taiwan-first smart post-op stoma tracking system

  • Case management navigation

  • SACS™ Tool for peristomal skin

  • Customized intra-op base trimming

  • Innovative shoulder pad for pressure injury prevention

Service Data

  • 2020 ostomy patients 409 (#2 nationally)

  • 269 rectal cancer surgeries (65.7%); 91 colostomies

  • 10% of national colorectal cancer cases

  • 413 uses of smart tracking system (since 2021/6)

  • 100% training attendance

  • 6 patient association events 2018-2020, 179 attendees


Featured Outcomes

  • Peristomal dermatitis 8.3% (TW 21%, UK 32.3%, US 36.3%)

  • Post-closure infection 1.85% (Asia 2-4%)

  • Quality of life total 105.5 (Asia 56.54)

  • Self-care total 24 (USA 11)

  • Smart tracking: 83% normal classification

  • 0.9 Cohen's Kappa with human reading


Safety Outcomes

  • EBP initiation within 8 hours

  • Proactive DT/CHQ mood assessment

  • 0% pressure injury 2018-2020

  • 100% colonoscope path safety monitoring

  • Standardized cross-team care workflow

  • Home medical care integration


Satisfaction

  • Patient association outing satisfaction 99.6%

  • Decreasing suicide/depression risk year-over-year

  • Increasing psychologist intervention satisfaction

  • Appreciation from new immigrant cases

  • Live-streamed education: 690 views, 77 comments

  • Patients accept stoma, improve QoL


International Achievements

  • 2020 National Innovation Award (implantable stoma device)

  • 2020 NHQA Theme Improvement Elite Bronze

  • 2021 utility patent for smart tracking system

  • Cooperation with South African team & Japan W-OC Nursing Society

  • 9 academic seminars (2014-2021), 528 attendees

  • Intl presentations at ICN, ASTOM, APETNA


Benefits and Impacts

  • Promotes ostomy care knowledge

  • Smart system free on Google Play

  • Rolled out to all CGMH branches

  • Colorectal cancer patient association

  • 6 journal papers, 17 posters (8 intl, 9 domestic)

  • World-first device boosts domestic R&D

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  4. Nursing
Specialized NursingNational Biotechnology and Medicine Care Quality Award: 2021 gold

Bright life with ostomy holistic care.

WOC nurses and a multidisciplinary team provide holistic care, boosting self-care ability and QOL for ostomy patients. This award-winning model successfully helps patients regain confidence.
Organization
Kaohsiung Chang Gung Memorial Hospital
Specialties/Units
Ostomy Nursing Team (cross Colorectal Surgery/Wound-Ostomy Specialists/Nutrition/Psychology/IC/Social Work)
Bright life with ostomy holistic care.
Bright life with ostomy holistic care.
Kaohsiung Chang Gung Memorial Hospital

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Liver Transplantation Center
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100
Patient-Centered Liver Transplant Care
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95.68
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Angelic Care, Compassion, Home Nursing.
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Acute myocardial infarction treatment
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200
<1
Assisted Conception Team
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85
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Percutaneous Crieoronary Nursing Care
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Patient-Centered Stroke Nursing
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1.89
93.8
Mother–Infant Care for Preeclampsia
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95
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Imaging Center of  Liver transplantation
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Neonatal Transport Nurse Team, KCGMH
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>95.5
170
Liver Transplantation Center
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>90
100