• Surgical patients

• Family members of surgical patients

• Surgical care team

Chang Gung Memorial Hospital Linkou Nursing Department has established a comprehensive WISE Perioperative Nursing Module centered on patient care. Through system integration, automated data validation, dual verification, and intelligent reminders, it provides surgical patients with Warmth, Instant, Safety, and Efficiency care. With 86 operating rooms, the hospital's surgical services account for 4.4% of national medical institutions, ranking first in the nation.

• 11 major innovation modules

• 3 first-of-a-kind systems

• 1 patent technology (intelligent medical device transportation)

• First to apply medical transport robots for surgical instrument delivery

• HIMSS Level 7 certification

• Intelligent preoperative reminder notifications

• Close temperature and pain management

• Closed-loop implant management

• Intelligent specimen tracking

• Cross-system handoff procedures

• Approximately 87,000 surgical procedures per year

• 86 operating rooms

• 4.4% of national surgical services

• Average emergency surgery waiting time 13.58 minutes/month (2021-2023)

• Average urgent surgery waiting time 83 minutes/month (2021-2023)

• Preoperative nursing record time reduced from 18 minutes to 5.2 minutes per case

• Nursing record accuracy and completeness reached 100% (2021-2023)

• Nursing record time reduced from 6.2 minutes to 3.8 minutes per case

• Specimen handling time reduced from 9 minutes to 4 minutes per case

• Drug retrieval time shortened from 5 minutes to 1 minute

• Implant manual verification items reduced from 9 to 2 per case

• Surgical patient identification accuracy 100% (2021-2023)

• Zero surgical safety incidents (2021-2023)

• Zero nosocomial infections from caring for infectious disease patients (2020-2023)

• Implant documentation completeness rate 100% (2021-2023)

• Implant usage accuracy rate 100% (2021-2023)

• Specimen submission within 30 minutes post-surgery 100% (2021-2023)

• Zero specimen safety incidents (2021-2023)

• Average 99.7% prophylactic antibiotic administration within 60 minutes of incision (2021-2023)

• Medical and nursing staff satisfaction with information system use exceeded 4.5 out of 5 points over the past three years

• Patient and family satisfaction with warm care outcomes

• HIMSS Level 7 certification

• 117 published papers from 2017 to 2024

• SCI journal publications (IF above 3.6)

• Superior compared to Asian institutions (Samsung Medical Center Korea)

• Comparable or superior innovation to world-leading institutions (US Mayo Clinic)

• Nursing staff perceived musculoskeletal injury severity decreased from 2.3 to 1.4 points

• Accelerated patient recovery

• Enhanced surgical safety and quality

• Reduced patient and family anxiety and tension

• Optimized medical and nursing workflow

• Strengthened interdepartmental collaboration