SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

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  • Medical Service
  • Biomedical Product
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Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
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Target Population

Patients undergoing coronary interventional procedures and their caregivers.


Description

Guided by a patient-centered approach and the spirit of holistic care, we leverage healthcare team collaboration to provide integrated and continuous care for patients undergoing coronary intervention. Our goal is to help patients regain their health and return to normal family life. We are dedicated to increasing survival rates, reducing morbidity among cardiovascular patients, and delivering "localized, world-class medical services" to patients in Southern Taiwan.


Key Highlights

24/7 on-call availability, with a cumulative total of 2,199 cases of emergency percutaneous coronary intervention (PCI) for acute myocardial infarction (AMI).

Established comprehensive nursing standards: 98 cardiovascular-related protocols developed, all fully digitized (E-managed) and regularly revised.

Three-stage coronary intervention nursing care and consultation, seamlessly spanning inpatient care, pre-discharge preparation, and post-discharge follow-up.

Innovations in nursing informatics: featuring high-risk screening, patient health problem statistics lookup, and infection control information tracking.

Interprofessional team care: leveraging cross-functional experts to provide clinical care consultation, actively participating in patient cardiac rehabilitation, and collaboratively discussing complex care issues.

24/7 emergency response supported by adjacent medical staff dormitories, ensuring immediate access to emergency interventional medical services for patients.

Service Data

Cumulative of 2,199 cases of emergency percutaneous coronary intervention (PCI) for acute myocardial infarction (AMI).

Average length of stay (LOS): 3.5 days (1996 – Aug 2008).

Mean symptom-onset-to-ED time: 192.4 minutes.

Mean ED-to-cath-lab time:105.9 minutes.

Post-discharge telephone follow-up: 209 patients reached (94.6% completion rate).

Outpatient consultation & follow-up: 197 patients tracked (89% return rate, 100% completion rate).

Pre- and post-test scores on coronary artery disease (CAD) self-care knowledge:Pre-test mean: 18.6 | Post-test mean: 22.4Statistically significant improvement (p < 0.001, N = 195).


Featured Outcomes

100% completion rate for staff in-service training.

100% completion rate for specialty-specific training across all staff levels.

98.2% satisfaction rate for post-discharge telephone follow-up.

90.6% satisfaction rate for outpatient consultation.

Group health education satisfaction rate: 94.2% in 2006, 93% in 2007.

Family seminar satisfaction rate: 93% in 2006, 93% in 2007.


Safety Outcomes

Accuracy of pre-cardiac catheterization care (Threshold: 95%, Actual: 95%.

Accuracy of post-cardiac catheterization care (Threshold: 95%, Actual: 100%.

Accuracy of wound assessment and care for interventional procedures (Threshold: 95%, Actual: 98%).

Completeness of cardiac rehabilitation guidance (Threshold: 90%, Actual: 92%).

Patient transfer safety (Threshold: 95%, Actual: 97%).

Accuracy of biphasic defibrillator operation (Threshold: 100%, Actual: 100%).

Completeness of intra-aortic balloon pump (IABP) management (Threshold: 100%, Actual: 98%).

Completeness of care for mechanical circulatory support (MCS) placement (Threshold: 100%, Actual: 96%).


Satisfaction

Continuous monitoring of nursing service satisfaction from 2006 to 2008:Post-discharge telephone follow-up satisfaction rate: 98.2%Outpatient consultation satisfaction rate: 90.6%.

Continuous tracking of positive feedback in the Superintendent's Mailbox (Jan 2006 – Sept 2008).


Benefits and Impacts

Gold Medal, "The True, Good, and Beautiful in Nursing" Photography Contest | Taiwan Association of Nursing (2008).

Gold Award in Photography, Department of Health | Piece Title: "An Angel's Heart Poised for Flight" (2007).

Gold Award in Photography, Department of Health | Featured in the China Times (2007).

Nursing Research Paper accepted for Poster Presentation | Taiwan Association of Nursing (2007).

Award of Excellence for Nursing Innovation | National Union of Nurses' Associations, featured in the United Daily News (2006).

Cardiovascular Care Team featured in the United Daily News.

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Specialized NursingNational Biotechnology and Medicine Care Quality Award: 2008 bronze

Percutaneous Crieoronary Nursing Care

To provide integrated and continuous care for patients, striving to improve the survival rate of patients with cardiovascular diseases, lower morbidity, and help them return to normal family life.
Organization
Kaohsiung Chang Gung Memorial Hospital
Percutaneous Crieoronary Nursing Care
Percutaneous Crieoronary Nursing Care
Percutaneous Crieoronary Nursing Care
Kaohsiung Chang Gung Memorial Hospital

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