Trauma, acute care, and critical care patients
Established in July 1991, this institution founded the 'Department of Acute Care and Trauma Surgery,' the only department nationwide dedicated to emergency and trauma medicine, and became the first medical center in Taiwan to establish a trauma team. The clinical nursing services focus primarily on trauma, acute, and critical care patients, implementing the 3 'R's nursing care system:resuscitation、reconstruction、rehabilitation
The nation's first independent Emergency Trauma and Critical Care Center
The nation's only institution to implement a computerized 5-level triage system
The nation's first barcoded patient identification operations
The nation's first and only medical center with fully computerized ER medical order processing
The nation's first and only computerized automatic identification system for patient specimen collection
Establishment of the "Trauma Blue" resuscitation team activation mechanism, ensuring immediate activation within 3 minutes
Establishment of the "Absolute Emergency Surgery" mechanism, rapidly completing pre-operative preparations and coordination within 20 minutes
Dedicated Trauma Intensive Care Units and general trauma wards
n 2008, the Emergency Surgery department recorded 36,691 visits, with trauma patients accounting for 27,144 visits (74%)：
• Outpatient visits/year (Linkou): 2,202,227
Emergency room visits/year (Linkou): 174,107
Inpatient admissions/year (Linkou): 1,051,676
Hospital scale: 3,961 beds
Trauma Intensive Care Unit nursing staff: 43; General trauma ward nursing staff: 42
Trauma resuscitation team response time: Within 3 minutes (No statistical data available from other domestic medical centers or international benchmarks)
Transfer time to the operating room for absolute emergency surgery: Within 20 minutes (Outperforming the national average of 30 minutes)
Surgical site infection (SSI) rate: 4.97‰ (Outperforming the domestic medical center average of 7.9‰ and the international average of 6.0‰)
ICU readmission rate: 1.15% (Outperforming the domestic medical center average of 5.8% and the international average of 7.9%)
14-day readmission rate: 0.68% (Outperforming the domestic medical center average of 1.8% and the international average of 2.2%)
23–32. Efficiency & Satisfaction Results
The monthly ratio of absolute emergency surgeries in the ER is approximately 0.35%.
74.8% of major trauma patients are admitted to intensive care units or general wards.
Patient identification accuracy reached 100%.
Ensured rapid and safe patient management through barcoded patient identification and information systems.
Saved an average of 2 minutes in processing medical orders and 4 minutes in completing nursing records.
The average monthly satisfaction rating for nursing staff services is 95%.
Trauma Intensive Care Unit average satisfaction: 96%
Emergency Room average satisfaction: 85%
Family symposium satisfaction rate: 88% in 2008 (Year 97 of the Minguo calendar), 88% in 2009 (Year 98 of the Minguo calendar).
The number of unsolicited thank-you letters from trauma patients and families exceeds 200 letters per unit annually.
Oral presentation at ISQua Boston, 2007
Oral presentation at the Taiwan Joint Healthcare Conference, 2007
Poster presentation at the 22nd TWNA (Taiwan Nurses Association) Annual Conference
Recognized as the top hospital for emergency response capabilities by the Department of Health in 2007
Accredited as meeting the Level 1 standard of Hospital Trauma Emergency Medical Capabilities by the Department of Health, Executive Yuan, in 2008
Awarded 1st place in the "Emergency Responsibility Hospital Quality Supervision and Assessment" by the Public Health Bureau of Taoyuan County Government in 2006
Since 2007, assisted various medical centers (including Kaohsiung Veterans General Hospital, Chi Mei Medical Center, China Medical University Hospital, and Taichung Veterans General Hospital) in training seed instructors for the 5-level emergency triage system
Equipped with TNTP (Trauma Nurse Training Program) teaching capabilities and a well-equipped OSCE (Objective Structured Clinical Examination) classroom to assist medical centers in training and cultivating trauma nurse practitioners
Pioneered the nation's first emergency triage classification, barcoded patient identification and management, and computerized nursing documentation systems, serving as a benchmarking site for medical centers nationwide
Benchmarking site visits: 23 personnel for overall ER operations, 35 for emergency trauma and critical care nursing, 30 for nursing information systems, and 49 for the Emergency Trauma and Critical Care Center
Won First Place and the Award of Excellence for nursing product innovation from the Nurses Association in 2008
Won the Award of Excellence in the 2009 Senior Innovation Competition for nursing product innovation
