SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

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SNQ Quality Mark
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Target Population

Neonatal

preterm infant

Infant and young children

Pediatric Intensive Care Unit (PICU),Neonatal Intensive Care Unit (NICU),Emergency Department (ED),Pediatric Ward

 


Description

As the nation's pioneer in comprehensive neonatal and pediatric respiratory therapy, we specialize in high-acuity mechanical ventilation, ventilator weaning, and advanced therapeutic interventions. Our dedicated Pediatric Respiratory Rehabilitation Center provides personalized recovery plans tailored to each child's developmental needs, ensuring a seamless continuum of care from acute phases to full recovery. Furthermore, we translate clinical excellence into educational leadership, serving as a premier national training hub for six universities and cross-institutional fellowship programs.

 


Key Highlights

  • Four Major Innovations: Heated humidification hood, nasal septum protector, smart securing strap, and pocket-sized patient education guide.

  • Five Pioneering Areas: Emergency transport, end-tidal carbon dioxide (EtCO2) monitoring, specialized medical gas inhalation therapy, the sole dedicated pediatric sterilization room, and optimized electronic medical records (EMR) .

  • Five Key Quality Indicators: Unplanned extubation rate, Extubation Success Rate, lower respiratory tract infection (LRTI) rate, Incidence of Nasal Pressure Injuries, and EtCO2 monitoring compliance rate

Service Data

  • Intra-hospital Transport Volume (Cases): 203 in 2014, 136 in 2015, and 161 in 2016.

  • End-tidal Carbon Dioxide (EtCO2) Monitoring (Patient-days): 598 in 2014, 2,057 in 2015, and 2,628 in 2016.

  • Inhaled Nitric Oxide (iNO) Therapy (Patient-days): 771 in 2014, 929 in 2015, and 859 in 2016.


Featured Outcomes

  • Unplanned Extubation (UE) Rate: 0.06%, outperforming National Taiwan University Hospital (0.33%) and the USA (6.7%).

  • Extubation Success Rate : 92.2%, outperforming National Taiwan University Hospital (76.5%) 、Japan (66.0%),and the USA (84.9%).

  • Lower Respiratory Tract Infection (LRTI) Rate: 0.09‰, outperforming Japan (3.3‰), the USA (1.80‰).

  • Incidence of Nasal Pressure Injuries : 1.59%, outperforming National Taiwan University Hospital (19.6%) and the USA (2.04%).

  • EtCO2 Monitoring Compliance Rate: 100%, outperforming Japan (45.3%), the USA (32%), the UK (24%), Australia/New Zealand (12%), and Spain (3%).


Safety Outcomes

  • Respiratory Therapist ParticipationRate in Transptor: 100%.

  • Transport-related Respiratory Complications: 0 cases.

  • Average EMR Audit Compliance Rate: 87% in 2014, 88% in 2015, and 92% in 2016.

  • Smart Securing Strap: Received three prestigious accolades at the 15th National Healthcare Quality Award (NHQA).

  • Electronic Medical Records (EMR): Pioneered the nationwide announcement of comprehensive EMR implementation in August 2012.


Satisfaction

  • Overall Internal Customer Satisfaction (2014–2016): Averaged above 4.8 points.

  • Outpatient Satisfaction Scores: 4.2 in 2014, 4.3 in 2015, and 4.6 in 2016.

  • Inpatient Satisfaction Scores: 4.6 in 2015 and 4.6 in 2016. 


International Achievements

  • Domestic Publications: 4 journal articles and 35 posters presentations (Total: 39).

  • International Publications: 8 journal articles and 10 posters presentations (Total: 18).


Benefits and Impacts

  • Pioneered the heated humidification hood, providing supplemental constant temperature and humidity to reduce transepidermal water loss in neonates.

  • Developed the first nasal septum protector, mitigating pressure ulcers from nasal cannula use and reducing risks of re-intubation and infection.

  • Introduced the smart securing strap, enhancing patient compliance, comfort, and the stability of clinical parameters.

  • Launched pocket-sized patient education, mobilizing health education to alleviate caregiver anxiety.

  • Established Taiwan's only dedicated pediatric sterilization room, fully independent from adult facilities.

  • Designated as the primary referral hospital for the Northern Region Emergency Medical Network.

  • Operates the largest fleet of Inhaled Nitric Oxide (iNO) delivery systems in the country.

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Specialized Medical ServicesNational Biotechnology and Medicine Care Quality Award: 2017 bronze

Neonatal & Pediatric Respiratory Care

Pioneer in pediatric/neonatal respiratory therapy. From high-acuity ventilation to our Rehab Center, our innovations exceed global benchmarks to ensure elite clinical outcomes for all.
Organization
Chang Gung Medical Foundation Linkou Chang Gung Memorial Hospital
Neonatal & Pediatric Respiratory Care
Neonatal & Pediatric Respiratory Care
Chang Gung Medical Foundation Linkou Chang Gung Memorial Hospital

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