SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

  • Apply for Certification →
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SNQ Quality Mark
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Target Population

  • Degenerative spine surgery patients

  • Spine tumor surgical patients

  • Spine trauma reconstruction patients

  • Elderly requiring pre-op conditioning

  • Neurosurgical ERAS-eligible cases

  • Patients needing home care after discharge


Description

Cathay General Hospital's Neurosurgery Department launched Enhanced Recovery After Surgery (ERAS) in 2016, formally implementing ERAS in spine surgery in 2020 and earning the international "ERAS Society Hospital Certification" in 2022. The team integrates neurosurgery, anesthesiology, rehabilitation, nursing, nutrition, pharmacy, PT/OT, and case managers, operating on three pillars: "Active Preparation, Planned Treatment, Proactive Recovery." Evidence-based interventions include pre-op conditioning, 2-hour pre-op polysaccharide drink, anesthesia depth monitoring, warming blanket, patient-controlled analgesia, and early mobilization/feeding. The Taiwan-first ERAS Smart Care APP implements 5-stage bidirectional management from pre-op to discharge. Since 2020, 121 spine surgeries completed: LOS reduced from 16 to 8 days, post-op complications from 5.6% to 0%, 30-day readmission from 2.7% to 0%, with 86% element protocol execution rate.


Key Highlights

  • Taiwan-first ERAS Smart Care APP

  • 3 pillars: preparation, planning, recovery

  • Hospital-level ERAS committee (TRM)

  • Personalized home-based conditioning

  • 5-stage bidirectional management platform

  • Comprehensive multidisciplinary care

Service Data

  • Since 2020: 121 cumulative spine surgeries

  • 8 surgical disciplines implementing ERAS

  • Collected feedback from 37 experts + 10 patients

  • Data collection completion: 99%

  • Pre-admission prep time reduced 50%

  • 1 hour saved in medical process


Featured Outcomes

  • LOS: 16 → 8 days (-8 days)

  • Post-op complications: 5.6% → 0%

  • 30-day readmission: 2.7% → 0%

  • Element protocol execution: 86%

  • Muscle endurance improved 10%

  • Foley catheter removed 30 hours earlier


Safety Outcomes

  • Zero adverse events since 2020

  • Major bleeding rate: 60‰ → 33‰

  • Continuous decline in transfusion rate

  • AQT precise intraoperative fluid control

  • Polysaccharide drink reduces insulin resistance

  • Antimicrobial soap prevents wound infection


Satisfaction

  • Nausea/vomiting reduced 50%

  • Pain perception reduced 50%

  • Mobilized 2.3 days earlier

  • Normal eating restored 2 days earlier

  • No longer fear of surgery

  • Enhanced patient active participation


International Achievements

  • 2022 International ERAS Hospital Certification

  • First in Taiwan with complete ERAS process

  • Sole Taiwan facility with >80% ERAS execution

  • Sole Taiwan multidisciplinary ERAS service

  • Aligned with ERAS Society standards


Benefits and Impacts

  • Connects long-term care, reduces costs

  • Increases bed turnover, raising hospital revenue

  • Strengthens cross-team cohesion

  • Boosts staff morale

  • Realizes value-based healthcare

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  2. SNQ Certified
  3. Certified Services & Products
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Specialized Medical Services

Enhanced Recovery After Surgery on Neurosurgery's Operation

Organization
Cathay General Hospital
Specialties/Units
Department of Neurosurgery
Certification Year
2024、2025
Enhanced Recovery After Surgery on Neurosurgery's Operation
Enhanced Recovery After Surgery on Neurosurgery's Operation
Cathay General Hospital

Other Certified Items

The Holistic health team care
Cathay General Hospital
95.4
>15,000
Establishing a Co-management Model to  Enhance the Effectiveness of Multiple Chronic Disease Care
Cathay General Hospital
100
47.02
Real-World Innovation in Human - Centered Workflow Design
Cathay General Hospital
>70
90
Intelligent Solution for Medical Imaging Data Exchange: Design and Application of an Automated Exchange Platform
Cathay General Hospital
<4
93
Establishment of a Multi-Cancer Radiation Therapy Side Effect Analysis System to Improve Patient Care and Management Outcomes
Cathay General Hospital
8,178
100
Optimize Endoscopic Report Quality
Cathay General Hospital
95
25
Comprehensive Precision Care Genetic Sparks: Comprehensive Precision Care for Von Hippel-Lindau Disease
Cathay General Hospital
53.2
>10.4
Comprehensive Personalized Mesh Selection and Repair Strategy: Toward Zero Recurrence in Hernia Treatment
Cathay General Hospital
<3
<0.1
Efficacy of Bilateral Selective Antegrade Cerebral Perfusion(BSACP)  technique in aortic root replacement surgery.
Cathay General Hospital
0
0
Management of Hemangiomas and Vascular Malformations
Cathay General Hospital
>80
<1
The Holistic health team care
Cathay General Hospital
95.4
>15,000
Establishing a Co-management Model to  Enhance the Effectiveness of Multiple Chronic Disease Care
Cathay General Hospital
100
47.02