SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

  • Apply for Certification →
Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
/
EN

Target Population

  • Head & neck cancer (oral, NPC, oropharyngeal)

  • Inpatients undergoing surgery/RT/chemo

  • Radiation-induced oral mucositis & skin

  • Post-chemo cytopenia & cancer fatigue

  • Endstage cachexia & cancer pain


Description

Established in 2006, Chang Gung Taoyuan TCM Department launched Taiwan's first TCM cancer ward (50 beds), integrating Eastern-Western medicine for cancer care. Multiple SNQ, National Biotech Quality Award, MOEA Solidarity Circle, and MOHW Jade Step Award honors. The team includes 20 attending physicians, 18 residents, 10 nurses, and 20 TCM pharmacists across Internal/Pediatrics, Acupuncture, Gynecology, ward, and pharmacy. Head & neck care follows a standardized flow: baseline assessment → TCM intervention → progress evaluation, with EORTC and CTCAE tracking. Innovative formulae include Tseng-Yi-Tang gargle, Gan-Lu-Yin, Chui-Hou-San for radiation mucositis; Bai-Zhi-Aloe gel for radiation dermatitis; Ren-Shen-Yang-Rong-Tang & Gui-Lu-Er-Hsien-Jiao for cytopenia; acupuncture (Baihui, Hegu) for cancer fatigue; herbal hot-pack for chronic pain. NPC 5-year survival 78.9%, significantly higher than China, EU, USA, India benchmarks.


Key Highlights

  • Taiwan's 1st TCM ward (50 beds, 2006)

  • Multimodal East-West integrated model

  • One-stop inpatient/OPD TCM cancer care

  • Multidisciplinary case meetings

  • Innovative TCM (gargles, gels, ointments)

  • NPC survival rate among top globally

Service Data

  • 20 attending physicians, 18 residents

  • 50-bed TCM ward

  • 2024 OPD 5,712 / inpatient 2,481

  • Pilot Program for Hospitalization of Western Medicine Cancer Patients with Traditional Chinese Medicine: 439

  • Other non-traditional Chinese medicine pilot programs for hospitalization: 641

  • 20 TCM pharmacists, 15 nurses


Featured Outcomes

  • NPC 3-year survival: 85.5%

  • NPC 5-year survival: 78.9%

  • Higher than China 56.1%, EU 56.7%

  • Higher than US NCDB 63.4%

  • Higher than Malaysia, India, Czech

  • 5 TCM SCI papers (4 in past 5 yrs)


Safety Outcomes

  • Standardized EORTC tracking

  • CTCAE adverse event evaluation

  • Safety review of TCM prescriptions

  • Pharmacist dispensing & monitoring

  • Cross-team efficacy meetings

  • TCM ward nursing guidelines


Satisfaction

  • Significant dry-mouth relief late in course

  • Reduced side effects, improved QoL

  • PTS evening news endorsement

  • Discovery Channel feature

  • High follow-up retention

  • Patient & family appreciation letters


International Achievements

  • 13 papers (2012-2025, 4 SCI)

  • 9 research projects (NT$9.7M)

  • 70 intl trainees from 9 countries (2023-25)

  • 267 intl visitors from 15 countries

  • Collaboration: US, Singapore, Malaysia

  • Discovery Channel "Health Equity in Taiwan" feature


Benefits and Impacts

  • 2021 SNQ National Quality Mark

  • 2022 MOHW Yujie Award-Excellence Award

  • 2021 SNQ Top Healthcare Team

  • 2012 National Biotech Quality Silver

  • MOEA Solidarity Circle (multiple years)

  • Improves H&N cancer survival & QoL

  1. Home
  2. SNQ Certified
  3. Certified Services & Products
  4. Hospital
Specialized Medical Services

TCM Care Model for Head and Neck Cancer

Integrated Chinese-Western outpatient/inpatient care features a 50-bed TCM ward. Patients receive monitored TCM during chemo/radiotherapy to reduce side effects and improve completion rates.
Organization
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
Specialties/Units
Department of TCM (cross Oncology / RT / ENT / Plastic Surgery / Psychiatry)
Certification Year
2025
TCM Care Model for Head and Neck Cancer
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation

Other Certified Items

Comprehensive Craniofacial Care
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
>30,000
55
Integrated Care for Obstructive Sleep Apnea
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
3,156
90.6
Integrative Chinese-Western Nursing
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
>4.2
>4.25
Craniofacial Orthodontics
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
>500
342
Microtia Ear Reconstruction
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
>2,200
>400
Comprehensive Craniofacial Care
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
>30,000
55
Integrated Care for Obstructive Sleep Apnea
Taoyuan Chang Gung Memorial Hospital of The Chang Gung Medical Foundation
3,156
90.6