SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

  • Apply for Certification →
Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
/
EN

Target Population

  • Diabetes patients

  • Hypertensive diabetic patients

  • Patients with dyslipidemia

  • Diabetic kidney disease patients


Description

Cathay General Hospital established a diabetes education team in 2002, and expanded to form a comprehensive diabetes care team in 2018. The team integrates physicians, nurses, and nutritionists to provide patient-centered care. Through process optimization and resource integration, the program expands care scope and provides timely and appropriate diabetes care services across departments.


Key Highlights

  • Pioneered warning light system (A, B, C, W, U indicators)

  • Patient-centered decision-making for HbA1c target setting

  • Timely and appropriate diabetes care across departments

  • Regular team meetings for quality monitoring

  • Comprehensive continuous care services

Service Data

  • Continuous increase in diabetic patients in 2023 outpatient clinics

  • Complete tracking rate of enrolled diabetic patients consistently exceeds 90%

  • Enrollment rate in shared care network superior to other medical centers

  • Wide distribution of diabetic patients across departments

  • 2023 teaching program: 10 sessions with 53 trainees


Featured Outcomes

  • Annual increase in A1C screening rate for diabetic patients

  • Consistent fasting lipid screening rate maintenance

  • Stable number of enrolled diabetic kidney disease patients

  • Stable A1C control rates (good and poor) over years

  • Effective expansion of care scope and service population


Safety Outcomes

  • Increasing trend in patient enrollment through warning light system

  • ISO9001 2015 certification

  • Medical laboratory ISO 15189 certification

  • Passed 2023 Taipei Health Bureau inspection

  • Passed 2024 National Health Service diabetes health promotion institution certification

  • Passed 2022 Taiwan Healthcare Quality Committee diabetes care certification


Satisfaction

  • 2023 diabetic outpatient satisfaction score: 93.5%

  • Superior to other internal medicine departments

  • Reflects healthcare team efforts

  • Demonstrates patient-provider mutual trust


International Achievements

  • 2019 publication in Frontiers in Public Health: Short-term health coaching effectiveness

  • 2021 publication in Frontiers in Public Health: COVID-19 pandemic health behavior study

  • 2021 publication in Nutrients: RCT on health coaching effectiveness

  • 2022 publication in Frontiers in Public Health: Culturally-appropriate diabetes distress scale development


Benefits and Impacts

  • Comprehensive continuous care ensures stable blood sugar control

  • Innovative warning system improves outpatient management efficiency

  • Shared decision-making enhances patient engagement

  • Expanded care scope increases service coverage

  • Enhanced interdepartmental integration for holistic care

  • Training future diabetes care professionals through education program

  1. Home
  2. SNQ Certified
  3. Certified Services & Products
  4. Hospital
Specialized Medical Services

ABC Spot Light —Smart navigation for high flow diabetes clinic.

Organization
Cathay General Hospital
Specialties/Units
Department of Endocrinology and Metabolism
Certification Year
2024、2025
ABC Spot Light —Smart navigation for high flow diabetes clinic.
ABC Spot Light —Smart navigation for high flow diabetes clinic.
ABC Spot Light —Smart navigation for high flow diabetes clinic.
Cathay General Hospital

Other Certified Items

The Holistic health team care
Cathay General Hospital
95.4
>15,000
Establishing a Co-management Model to  Enhance the Effectiveness of Multiple Chronic Disease Care
Cathay General Hospital
100
47.02
Real-World Innovation in Human - Centered Workflow Design
Cathay General Hospital
>70
90
Intelligent Solution for Medical Imaging Data Exchange: Design and Application of an Automated Exchange Platform
Cathay General Hospital
<4
93
Establishment of a Multi-Cancer Radiation Therapy Side Effect Analysis System to Improve Patient Care and Management Outcomes
Cathay General Hospital
8,178
100
Optimize Endoscopic Report Quality
Cathay General Hospital
95
25
Comprehensive Precision Care Genetic Sparks: Comprehensive Precision Care for Von Hippel-Lindau Disease
Cathay General Hospital
53.2
>10.4
Comprehensive Personalized Mesh Selection and Repair Strategy: Toward Zero Recurrence in Hernia Treatment
Cathay General Hospital
<3
<0.1
Efficacy of Bilateral Selective Antegrade Cerebral Perfusion(BSACP)  technique in aortic root replacement surgery.
Cathay General Hospital
0
0
Management of Hemangiomas and Vascular Malformations
Cathay General Hospital
>80
<1
The Holistic health team care
Cathay General Hospital
95.4
>15,000
Establishing a Co-management Model to  Enhance the Effectiveness of Multiple Chronic Disease Care
Cathay General Hospital
100
47.02