All employees
Musculoskeletal disorders are a critical issue that warrants attention, as cumulative diseases often have prolonged progression periods. In addition to affecting employees' physical and mental health, such conditions frequently lead to workforce losses for organizations and impose significant burdens on societal healthcare resources. However, these ergonomic hazards can typically be mitigated through engineering improvements or administrative controls. Implementing proactive ergonomic hazard prevention strategies can enhance employees' physical and mental well-being, improve work efficiency, and potentially save substantial societal costs.
To align with and strengthen the institution's occupational injury prevention and safety and health protection measures, and to prevent musculoskeletal disorders caused by work-related factors, efforts must be made to ensure employee safety and health. By employing the "Nordic Musculoskeletal Questionnaire" (NMQ), the institution can actively survey all employees for self-reported symptoms. This process helps identify the number of employees affected by hazards and those unaffected. For identified cases, hazard assessments should be conducted to pinpoint risk factors and propose specific, feasible improvement plans to reduce musculoskeletal injuries among employees.
The impact of musculoskeletal injuries ranges from individual well-being (physical, mental, and emotional) to national and societal levels (economic burden). Therefore, the intervention of the Occupational Safety and Health Office, through engineering improvements or administrative controls, aims to address and mitigate musculoskeletal injuries among employees. This initiative seeks to lead employees toward a new horizon of “muscle strength retained, pain relieved.”
In the questionnaire (NMQ), there are body parts with a score of 3 (inclusive) or above, indicating that there is suspected danger or severe pain.
Through the improvement plan of the on-site service team to eliminate or reduce hazard factors, employees' musculoskeletal severe pain or discomfort increased from 8.23% in 2018 to 3.35% in 2025, with the effect significantly reduced by about 67%.
The number one site of pain and discomfort for all hospital employees: lower back/lumbar. The proportion of people with low back pain dropped from 27.8% in 2018 to 19.5% in 2025.
In order to reduce musculoskeletal injuries caused by employees' poor posture, excessive force, and repetitive work, a total of 38 "butterfly shift skateboards" were purchased in 2024 for use in ward units, allowing nursing staff and patient care attendants to assist It is easier and less labor-intensive for patients to get out of bed and move the wheelchair parallel to the sitting position, reducing the risk factors of lower back pain for patients.
Employees' musculoskeletal severe pain or discomfort increased from 8.23% in 2018 to 3.35% in 2025, with the effect significantly reduced by about 67%.
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