SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

  • Apply for Certification →
Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
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Target Population

  • Home-care disabled patients (Karnofsky ≥3, Barthel <60)

  • NG tube, urinary catheter, tracheostomy patients

  • Home pressure injury patients

  • ACP candidates


Description

Taipei VGH's affiliated Home Care Center, established in 1986 and accredited as an Open Practice Center in 1996, is led by Deputy Head Nurse Mei-Shu Huang. The center builds a service model of "3 Features + 2 Innovations + 4 Care Pillars." Three Features: Action ACP (entire home care team trained in advance care planning consultation; palliative consultation meetings, DNR/AD signed); Patient "Pa-Pa Go" (outdoor activities for Karnofsky ≥3 patients); Best Home Forum . Two Innovations: "Love Pharmacist" APP (Taiwan's only visual drug recognition app; won 20th National Medical Quality Award Smart Solutions Gold + Potential Award, 4th Government Service Award Social Care); teleACT mobile medical service (with Plastic Surgery, pressure injury wound healing rate keep above 68%). Four Care Pillars: tube-free care (committed to tube removal, high Type 1 admission), first tracheostomy change requires two-person visits, NHI-LTC integrated care, multi-team collaboration (656 referrals to specialists, 287 LTC referrals in 2016-2020). LACE prediction model reduced readmission rate by 44% (2017: 24.1% → 2019: 12.3%,2029 keep 24.7%), first application to home care. 2021-2025:17,967 nursing visits, 811 admitted home care cases, satisfaction >95%.


Key Highlights

  • Action ACP at home

  • Patient Pa-Pa Go outings

  • Best Home Forum (18 centers participating)

  • "Love Pharmacist" APP (only drug recognition)

  • teleACT remote wound service

  • First LACE prediction model for home care

Service Data

  • 2016-2025 nursing visits: 38,077

  • 2,050 home care admissions

  • Home medical integration physician visits 9,566

  • Service Shilin (40.7%) / Beitou (59.3%)

  • Health bureau audits & accreditations: distinguished


Featured Outcomes

  • NG tube removal 107 0.91%→114 0.60%

  • Urinary catheter removal 107 2.73%→114 2.38%

  • Pressure injury rate 109 0.73%→114 0.33%

  • PI healing rate 109 69.8%→114 66.7%

  • Unplanned admission 107 6.46%→114 5.30%

  • Readmission reduction 24.7% (LACE intervention)


Safety Outcomes

  • 0 incidents involving visiting staff

  • Two-person first tracheostomy change

  • Home environment safety assessment

  • Home medication safety assessment

  • COVID-19 pandemic response SOP

  • Telemedicine clinic for pandemic


Satisfaction

  • Home care satisfaction >95%

  • Families appreciate telemedicine

  • Tube-free patient families praise patience

  • Health bureau audit "Best Feature" award

  • Home care nurses receive awards


International Achievements

  • 20th NHQA Smart Medical Gold + Potential

  • 4th Govt Service Social Care Award

  • Int J Environ Res Public Health LACE model study

  • J Pers Med home drug APP study

  • 5 journal papers (incl. LACE/HOSPITAL)

  • First LACE model for home care


Benefits and Impacts

  • Leads national home care quality

  • Plastic surgery teleACT model rolled out to islands/veteran homes

  • Expanded telemedicine for pandemic

  • 18 home care centers join Best Home Forum

  • Commissioned by city health bureau/VAC

  • Receives social bureau home assessments

  1. Home
  2. SNQ Certified
  3. Certified Services & Products
  4. Nursing
Home CareNational Biotechnology and Medicine Care Quality Award: 2021 bronze

Multidisciplinary team home care

Our home nursing team is committed to learning and delivering compassionate support beyond professional services, enhancing the quality of healthcare and bringing warmth to every patient and family.
Organization
Taipei Veterans General Hospital
Specialties/Units
Affiliated Home Care Center (cross Plastic Surgery/LTC Team/Social Work/Pharmacy/Rehab/VAC)
Multidisciplinary team home care
Multidisciplinary team home care
Taipei Veterans General Hospital

Other Certified Items

Integrated Migraine Care
Taipei Veterans General Hospital
>36,000
<3
Biological Reconstruction for Osteosarcoma
Taipei Veterans General Hospital
>90.4
<5
Surgery of Drug-Resistant Epilepsy
Taipei Veterans General Hospital
100
6.3
Pancreas Transplant for Diabetes
Taipei Veterans General Hospital
200
98.3
Surgical Treatment for Cholesteatoma
Taipei Veterans General Hospital
>95
<5
Functional Reconstruction for Bone Tumor
Taipei Veterans General Hospital
>90.4
<5
Cardiovascular tissue bank
Taipei Veterans General Hospital
>11
>80
Robotic Pancreatic Surgery
Taipei Veterans General Hospital
1.5
99
Creative, Smart, Safe, Do our best (CSSD)-TOP in Asia
Taipei Veterans General Hospital
<1
100
Fabry Disease
Taipei Veterans General Hospital
>2,300
>98
Integrated Migraine Care
Taipei Veterans General Hospital
>36,000
<3
Biological Reconstruction for Osteosarcoma
Taipei Veterans General Hospital
>90.4
<5