Since 2015, the Integrated Cancer Care Center of MacKay Memorial Hospital has pioneered the "One-day Integrated Care Protocol of Chemotherapy," alongside immunotherapy and breast cancer psychosocial care. Designed for short-term inpatients receiving anti-cancer drugs within 32 hours, the system offers an efficient "9:00 AM admission, 8:00 AM discharge" workflow. Its "Rapid Assessment Mechanism" ensures immediate verification and treatment, minimizing wait times.

Led by 1 physician and 11 RNs (avg. tenure 19.4 years; 8 oncology certified, 5 psycho-oncology trained), the center integrates a multidisciplinary panel-including NPs, pharmacists, dietitians, social workers, psychologists, and chaplains—for real-time consults and early distress screenings to address holistic needs.

For safety, the center enforces rigorous protocols and developed the "Smart-Lock Chemotherapy Safety Connector," achieving 0% medication errors and 0% extravasation. This earned the NHQA Bronze Award, certifications for Breast and Head/Neck Cancer Care, and H5P digital training recognition.

Through smart apps and bedside systems, care extends home. Results show a 96.82 score in care cognition, 96.66% in education satisfaction, and side-effect severity dropped from 4.5 to 2.8. With initiatives like bedside concerts (98.86% satisfaction), the center attained a 98.9% overall nursing satisfaction rate, standing as a paradigm of holistic medicine uniting safety, efficiency, and humanistic warmth.

Pioneered an "all-in-one" comprehensive chemotherapy care model to enhance treatment efficiency and convenience.
Established a rapid assessment mechanism, implementing immediate admission and treatment.
Developed a multidisciplinary holistic care model to improve overall quality of care.
Promoted chemotherapy safety connectors hospital-wide to enhance medication safety.
Advanced smart care systems to improve patients' self-care abilities.
Reduced the severity of treatment side effects, improving patient care outcomes.
Leveraged digital interactive education to enhance nursing staff skills and successfully promoted these practices to other hospital branches to maximize resource efficiency.
Integrated multimedia health education materials, side-effect management, and home care guidelines via digital platforms to improve patient self-care capabilities.
Received the National Healthcare Quality Award and shared care achievements through international conferences and research publications.