• Hospital-wide units

• Inpatients and outpatients

• Physicians, pharmacists, and nursing staff

This project focuses on innovation and transformation in medication management and utilization systems. By integrating pharmaceutical and information technology expertise, we established a comprehensive framework that includes a medication inventory management system, a drug warehouse operation management system, a Computerized Physician Order Entry (CPOE) system, and a Clinical Decision Support System (CDSS). These initiatives enhance medication management efficiency while improving overall medication safety.

• First hospital in Taiwan to introduce an automated drug warehouse management system

• Web-based Computerized Physician Order Entry (CPOE) system

• Development of over 36 in-house medication databases

• Use of WHO ATC codes for duplicate medication and allergy checks

• Injection orders standardized in mg or units to reduce prescribing errors

• Intelligent pharmacist prescription verification enabling more in-depth and real-time pharmaceutical care

• Outpatient services: 7,000 patients/day

• Outpatient prescriptions: 6,000 prescriptions/day

• Emergency services: 300 patients/day

• Total bed capacity: 2,911 beds (2,169 general; 742 special), with an occupancy rate of 83.9%

• Drug warehouse inventory: over 1,300 items

• Monthly medication expenditure: approximately NT$500 million

• All data are based on 2009 statistics.

• After implementing the new CPOE system, physician prescribing input error rates decreased from 68.5% to 17.9%

• Daily inpatient prescription cost savings exceeded NT$260,000 through system interception of duplicate medications

• Following the introduction of the automated warehouse management system, dispensing error rates in the drug warehouse decreased by 82%

• With computerized inventory management and resolution of supply issues, the incidence of outpatient treatment interruption due to drug shortages was reduced to 0%

• Dispensing error rate reduced by 82%

• Significant reduction in prescribing input errors

• Inappropriate prescriptions intercepted in real time

• Medication interruption rate reduced to 0%

• Operational efficiency improved by 20–25%

• Improved convenience for physicians in prescribing

• High satisfaction with pharmacists’ operational efficiency

• Increased confidence in medication safety among nursing staff

• Positive feedback on system usability and ease of operation

• Enhanced satisfaction with cross-departmental collaboration

• First in Taiwan to implement computer-assisted IV prescription using mg (units) for injection orders

• First in Taiwan to display FDA safety alerts during medication prescribing

• Expiry date management: automatic verification upon receipt, prioritization of near-expiry items for dispensing, and effective monitoring of soon-to-expire medications

• Automated allocation of storage locations based on storage conditions, maximizing space utilization

• Wireless system-guided shelving operations with barcode location verification to ensure accurate placement

• Electronic labeling supports picking processes with optimized routes, reducing reliance on staff experience

• Web-based Computerized Physician Order Entry (CPOE) system compatible with automated dispensing systems worldwide

• During prescribing, injection medications are entered in mg or units, with computer-assisted input for IV diluents, volume, concentration, infusion rate, and duration, including selectable compatible diluents to reduce prescribing errors

• Pioneering intelligent pharmacist prescription verification system, including dose adjustment recommendations based on renal and hepatic function