SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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SNQ Quality Mark
繁中
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Target Population

We serve rural residents, veterans, seniors, the mobility-impaired, maritime personnel, and overseas Taiwanese, bridging healthcare gaps and advancing health equity for all.


Description

Kaohsiung Veterans General Hospital pioneered a telemedicine service model that integrates land, sea, and air, combining remote video consultations, intelligent mobile medical vehicles, in-home emergency care, ship-based telemedicine, and international telemedicine consultations. This breaks through geographical limitations and creates a holistic health care system that covers all times and all locations, putting into practice the core concept of "revolutionizing the medical frontier with technology."


Key Highlights

  • A pioneering land, sea, and air integrated telemedicine model in Taiwan.

  • Intelligent mobile medical vehicles provide real-time X-ray, DXA bone density, AI osteoporosis interpretation, and multilingual report generation.

  • Utilizing Starlink satellite technology to enhance medical accessibility in maritime and remote areas.

  • Cross-professional, cross-institutional, and public-private partnerships to establish a replicable service model.

Service Data

  • Smart mobile medical outreach services have been conducted 186 times, serving nearly 30,000 people.

  • The number of people receiving telemedicine services has been growing year by year, exceeding 1,200 in 2025.

  • Diverse medical services are available in rural areas, veterans' homes, on ships, and internationally.


Featured Outcomes

  • Effectively improved access to healthcare in rural areas and for vulnerable groups.

  • Successfully supported numerous cases of acute and critical illness in rural areas and emergency medical care at sea.

  • Established a cross-domain integrated care process, enhancing the quality of continuous healthcare services.


Safety Outcomes

  • Fully compliant with regulations, including the "Regulations Governing Telemedicine" and relevant national health insurance plans.

  • Established a comprehensive information security protection mechanism to ensure the secure transmission of medical data.

  • The intelligent mobile medical vehicle is equipped with an independent wheelchair lifting system to ensure the safety of patients with mobility impairments during examinations.


Satisfaction

  • Residents of remote areas, veterans, and crew members generally gave it high praise.

  • Service satisfaction feedback shows that the public highly values ​​its "convenience, immediacy, and professionalism."


International Achievements

  • Promote cross-border telemedicine and second-opinion services (covering Vietnam, France, the United States, etc.).

  • Establish an emergency evacuation and cross-border medical support mechanism for Taiwanese businesses overseas.

  • Construct a maritime medical care system that conforms to international standards.


Benefits and Impacts

  • Improved accessibility to healthcare in rural areas, at sea, and across borders, resulting in a significant improvement in overall healthcare quality.

  • Established standards for land, sea, and air telemedicine and mobile healthcare services, serving as a model for wider adoption.

  • Enhanced immediate diagnosis and continuous care, reducing the risk of delayed treatment and improving patient safety and care efficiency.

  • Promoted the effective use of medical resources and supported the sustainable development of healthcare in an aging society.

  • Expanded international telemedicine cooperation, showcasing Taiwan's influence in smart healthcare and health diplomacy.

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Community Health & Outreach

Integrated Land-Sea-Air Telehealth

Leveraging smart technology to break geographical barriers and provide real-time, cross-border digital medical care for remote and maritime personnel.
Organization
Kaohsiung veterans General Hospital
Specialties/Units
Telemedicine Center
Certification Year
2025
Integrated Land-Sea-Air Telehealth
Integrated Land-Sea-Air Telehealth
Kaohsiung veterans General Hospital

Other Certified Items

Integrated transition: Go home safely
Kaohsiung veterans General Hospital
<5
0
Love,Inovation,Friendly,Empower (LIFE)
Kaohsiung veterans General Hospital
<0.5
<3
Medical Appraisal
Kaohsiung veterans General Hospital
33
91
Three-Tier Integrated Veteran Care
Kaohsiung veterans General Hospital
16
100
Cardiac MRI Precision Diagnosis
Kaohsiung veterans General Hospital
1,046
100
Argon plasma  for endoscopic hemostasis
Kaohsiung veterans General Hospital
>95
<6.25
Establish a Comprehensive Diabetes Care
Kaohsiung veterans General Hospital
<6.22
<0.76
Integrated transition: Go home safely
Kaohsiung veterans General Hospital
<5
0
Love,Inovation,Friendly,Empower (LIFE)
Kaohsiung veterans General Hospital
<0.5
<3