SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

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  • snq@snq.com.tw

About the National Quality Mark

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  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

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International Certification

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SNQ Quality Mark
繁中
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Target Population

  • People with Diabetes Mellitus

  • People at high risk of developing Diabetes


Description

The aim is to encourage people with diabetes to join the diabetes shared-care network and promote health among high-risk groups, and to improve their understanding of diabetes and their self-care abilities. The diabetes center's mission is to provide high-quality care for people with diabetes to ensure they receive optimal treatment and management.


Key Highlights

  • A friendly healthcare environment for diabetes patients.

  • Upholding the teaching and service quality of the medical center.

  • Health Promotion for Individuals at High Risk of Diabetes.

  • Advocate for diabetes-centered health education using multiple and diverse communication channels.

  • One-stop integrated screening services with high efficiency and safety.

Service Data

The enrollment rate of outpatient diabetes patients in the diabetes shared-care program reached 72%.


Featured Outcomes

  • HbA1c testing achieved a completion rate exceeding 95%.

  • Fasting blood lipid testing achieved a completion rate exceeding 94%.

  • Urinary microalbumin testing achieved a rate of 72%.


Safety Outcomes

  • A 96.17% re-examination rate within 48 hours was achieved for reports with critical values.

  • The target attainment rate for the ‘ABC indicators’ rose to 24.78%.

  • AGP reports for type 1 diabetes patients using CGM indicated that 70% of time-in-range (70–180 mg/dL) was achieved, reflecting stable glycemic control.


Satisfaction

The overall satisfaction rate of patients with diabetes reached 96%, including ‘satisfied’ and ‘very satisfied’ responses.


International Achievements

  • From 2019 to 2025, the team published a total of 17 academic papers in diabetes-related fields, including 5 SCI-indexed articles.

  • The team participated in the Pacific Allies Medical Cooperation Program for the Republic of Nauru, contributing new endocrinology specialists as well as medical supplies and resources, thereby engaging in medical diplomacy.


Benefits and Impacts

  • The SDM (Shared Decision-Making) tool ‘I Have Diabetes—Should I Join the Diabetes Shared Care Network?’ has been recognized by the Health Promotion Administration and multiple hospitals and is being used in clinical practice, thereby enhancing the physician–patient relationship.

  • Increasing the testing rate of urinary microalbumin enables early detection of kidney disease and reduces the likelihood of progression to renal failure.

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Specialized Medical Services

Establish a Comprehensive Diabetes Care

The Diabetes Center delivers integrated care through a multidisciplinary team, providing treatment, education, and health management to promote disease control and enhance patients’ quality of life.
Organization
Kaohsiung veterans General Hospital
Specialties/Units
Department of Endocrinology and Meatabolism-Diabetes Center
Certification Year
2025
Establish a Comprehensive Diabetes Care
Establish a Comprehensive Diabetes Care
Establish a Comprehensive Diabetes Care
Kaohsiung veterans General Hospital

Other Certified Items

Integrated transition: Go home safely
Kaohsiung veterans General Hospital
<5
0
Love,Inovation,Friendly,Empower (LIFE)
Kaohsiung veterans General Hospital
<0.5
<3
Medical Appraisal
Kaohsiung veterans General Hospital
33
91
Three-Tier Integrated Veteran Care
Kaohsiung veterans General Hospital
16
100
Cardiac MRI Precision Diagnosis
Kaohsiung veterans General Hospital
1,046
100
Argon plasma  for endoscopic hemostasis
Kaohsiung veterans General Hospital
>95
<6.25
Integrated Land-Sea-Air Telehealth
Kaohsiung veterans General Hospital
>100
3,067
Integrated transition: Go home safely
Kaohsiung veterans General Hospital
<5
0
Love,Inovation,Friendly,Empower (LIFE)
Kaohsiung veterans General Hospital
<0.5
<3