• Visitors

• Staff

Committed to building Taiwan’s most beautiful ecological hospital and a “medical center in a garden,” with sustainable development at its core, actively promoting environmental protection, social inclusion, and healthcare governance, and fully aligning with ESG (Environmental, Social, and Governance) principles.

• Ecological Habitat Creation: Centered on “Forget-Worry Lake,” comprehensively enhancing plant diversity and green coverage in the surrounding environment.

• Innovative Resource Circulation:Continuously advancing the application and optimization of the “Forget-Worry Lake Underground Spring Multi-Layer Water Recycling System,” extending the benefits of water resource circulation to more areas across the hospital campus.

• In 2024, a cumulative total of 221 staff participations in sustainability training programs were recorded, representing an increase of approximately 2.5 times compared to 2023.

• Forget-Worry Lake and the Baxian Canal green space are open year-round, attracting community members for walking and leisure, with an average daily footfall exceeding 100 visitors.

• More than ten domestic and international institutional visits were hosted, during which Taipei Veterans General Hospital’s practices in ecological healthcare and energy conservation and carbon reduction were shared.

• Zhongzheng Building Underground Spring Water Recovery System:From 2013 to 2024, a total of 1,587,416 metric tons of water were recovered.

• Elevator Replacement Program:41 outdated elevators were replaced with energy-efficient elevators equipped with power regeneration systems. From commissioning through the end of December 2024 (ROC Year 113), approximately 3,894,993 kWh of electricity were saved.

I. Quality & ServicesZero-Error Escort:

The HHKS system digitized patient and drug tracking, achieving a 0% error rate.

High Satisfaction: Over 91% from patients on environment/waiting areas; 92% from staff on workplace comfort.

Efficient PDCA: Processed 300+ digital suggestions with a 98% response rate via continuous improvement.

Newsweek Ranking: Ranked 218th (2024) and 208th (2025) globally; Taiwan's only institution in the top 250.

II. Safety & ResilienceWater Quality:

Regular tests (SS, BOD, COD) rate Forget-Worry Lake water as "Excellent.

"72h Backup: 72-hour emergency water and 24–72h backup power ensure operational resilience during disasters.

Risk Control: Annual internal risk assessments, 4-year HVA, and regular disaster response drills.

24/7 Monitoring: Central Control Room daily inspections and emergency leakage SOPs eliminate safety hazards.

• Ecological Environment Activity Satisfaction Survey:Satisfaction rate of 95.3%.

• Overall Cleanliness Satisfaction (ROC Year 114):94.3%.

• Average Annual Electricity Savings:18.5834 million kWh.

• Average Annual Carbon Reduction:10.9574 million kg CO₂e.

• Cumulative Carbon Reduction from Boiler Conversion to Natural Gas:15 million kg CO₂e.

• Paper Waste Reduction: Over 3.68 million sheets per year, resulting in an estimated carbon reduction of approximately 21,246 kg CO₂e.

• Annual Groundwater Recovery:131,000 metric tons (equivalent to 58 standard swimming pools) in 2024; cumulative recovery reached 1.58 million metric tons (equivalent to 702 standard swimming pools) by 2024.

• Ecological Enhancement at Forget-Worry Lake: The number of resident bird species attracted through stocking and habitat improvements has increased to over 30 species, establishing the lake as an important ecological indicator habitat for the region.

• Greening and Planting Achievements: In 2024, 66 trees, 12,825 shrubs, and over 20,000 potted flowering plants were planted. In 2025, an additional 324 trees and over 8,000 shrubs are being added, with greening efforts ongoing.