Home Health Care
Home Care、HaH（Hospital at Home）
We will institutionalize discharge plan, viewing it as the starting point of holistic care, to ensure patients receive continuous medical and daily living support after discharge. We will strengthen patient-centered continuous care, providing appropriate case management and team collaboration. In line with policy, we will promote "（Hospital at Home, HaH）" to address the acute care needs of an aging society and reduce reliance on emergency rooms and hospitalizations. We will integrate care hubs with home healthcare to provide comprehensive life-cycle care, from health promotion to end-of-life support. We aim to become a model of people-centered home-based care, providing continuous care services that ensure safe discharge, localized care, and dignified passing, demonstrating the hospital's responsibility and responsiveness to an aging society.
Four Key Features
Collaborative efforts across professional teams
Discharge is not the end of care; diversified long-term care services are provided
Comprehensive discharge preparation services ensure continuous care
Comprehensive home-based palliative care from birth to death
Four Major Innovations
Constructing an intelligent integrated information system
Improving the quality of life through home-based emergency care
Enhancing the technological services of home-based care
Constructing a comprehensive one-stop home-based care system
Over 20,000 patients were admitted to the hospital for emergency care.
50,165 home care services were provided.
Over 10,000 people received integrated home medical care.
Nearly 2,500 patients were admitted for hospice and palliative care.
Over 200 patients were admitted to the HaH program.
Case filing rate: approximately 50%
Over 12,000 cross-team meetings held annually.
Telephone contact rate: 97.89%
Community hospice and palliative care rate at home: 75%
Discharge plan
Post-discharge readmission rate less than 0.10%
Post-discharge readmission rate less than 1.0%
Total applications for 02025B were 43,352
HaH
Completion rate: average over 85%
Readmission rate within 14 days was between 0.13% and 0.16%
Readmission rate within 14 days was between 0.06% and 0.19%
Services saved the hospital a total of over NT$1.88 million in medical expenses.
Customer satisfaction rate: 99.07%
Net Promoter Score (NPS): 96.2%
Published 16 articles in English journals, cited 190 times.
Published 27 articles in Chinese journals, cited 6 times.
Published 71 posters and announcements for academic associations.
Held sharing sessions within the college.
Organized international forums and workshops.
Ensure patients can be discharged smoothly or transferred to other services.
Establish a care chain from hospital to community, providing diverse in-home services across teams.
Promote care from the individual to the community, focusing on the case and the family.
Extend to overall community health promotion and health literacy enhancement.
