SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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SNQ Quality Mark
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Target Population

The general public and healthcare professionals

 


Description

  • To enhance the emergency response capabilities of the general public and healthcare professionals, and to reduce injuries or fatalities caused by insufficient knowledge and skills in first aid, the implementation team has spent the past 11 years continuously advancing diverse aspects of emergency training. Key achievements include:

  • System Development: Established the “Emergency Certification Management Platform” to strengthen license management efficiency and tracking mechanisms.

  • Publications: Authored and published first aid training books and CDs to serve as instructional resources, promoting knowledge dissemination and standardized teaching.

  • Educational Tools: Developed the “TVGH MegaCode Master APP” and “Arong BLS ai APP” to enhance the quality and effectiveness of first aid education through intelligent learning systems.

  • Training Tools: Designed the “Arong” training module, a lightweight, modular teaching aid that improves hands-on efficiency and course accessibility.

 


Key Highlights

  • Emergency Training System Development: Promoted the standardization, digitalization, and intelligentization of emergency training; achievements recognized by the 2025 AMEE Aspire Simulation Excellence Award and the 2025 ACHS International Medal Award (Asia Pacific).

  • BLS AI App: Provides real-time measurement of compression quality with visualized records and personalized AI feedback to support rapid skill improvement.

  • TVGH MegaCode AI Master: Records team workflows and clinical decision-making, incorporates machine learning to establish benchmarks, and enhances the objectivity and reproducibility of emergency training assessments.

 

Service Data

The BLS AI App and TVGH MegaCode AI Master have been fully implemented in emergency training and smart healthcare courses at our hospital, with a total of 3,579 participants.


Featured Outcomes

The Arong BLS AI App and TVGH MegaCode AI Master have been promoted to other hospitals, professional associations, and exhibitions, expanding their impact on healthcare and nationwide CPR awareness.


Safety Outcomes

Data from the Arong BLS AI App and TVGH MegaCode AI Master are stored on dedicated internal servers, ensuring security and integrity.


Satisfaction

User satisfaction for the Arong BLS AI App and TVGH MegaCode AI Master exceeded 88%.


International Achievements

The team collaborated with Japanese professors to implement TVGH MegaCode AI Master in Japan’s ACLS training and publish related research.


Benefits and Impacts

  • Analysis shows that direct-care staff scored 18.8% higher in BLS, and the A-Rong BLS AI App helps non-direct-care staff improve proficiency.

  • TVGH MegaCode AI Master incorporates machine learning and quantitative evaluation, standardizing training data to enhance learner performance tracking and training reliability.

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Smart Resuscitation Training System
Smart Resuscitation Training System
Taipei Veterans General Hospital

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Biological Reconstruction for Osteosarcoma
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Surgery of Drug-Resistant Epilepsy
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100
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Pancreas Transplant for Diabetes
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200
98.3
Surgical Treatment for Cholesteatoma
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>95
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Functional Reconstruction for Bone Tumor
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Cardiovascular tissue bank
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>11
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Robotic Pancreatic Surgery
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1.5
99
Creative, Smart, Safe, Do our best (CSSD)-TOP in Asia
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100
Fabry Disease
Taipei Veterans General Hospital
>2,300
>98
Integrated Migraine Care
Taipei Veterans General Hospital
>36,000
<3
Biological Reconstruction for Osteosarcoma
Taipei Veterans General Hospital
>90.4
<5
Digital Health

Smart Resuscitation Training System

For 11 years in BLS/ACLS training,we've built a certification platform,published texts,and developed TVGH MegaCode Master APP​,Arong BLS AI,Arong module to boost emergency response training quality.
Organization
Taipei Veterans General Hospital
Specialties/Units
Department of Medical Education
Certification Year
2025