Home healthcare patients
Family caregivers
Residents of the 9 coastal townships in Chiayi County
Established in May 2006, our Home Health Care Clinic extends the hospital’s reach to strengthen long-term care services following acute medical treatment. We have expanded our services into remote areas to actively fulfill our social responsibility. Guided by "Love and Care," our patient- and caregiver-centered team care model embraces a holistic approach to supporting individuals and their families. By channeling the passion of our entire team, we aim to enhance the accessibility of healthcare services, expand our diverse roles and functions, and deeply root our services within the community. Our commitment to quality is reflected in our consistently achieving "Accredited" status in home care evaluations.
Service Philosophy: Innovation, Compassion, and Protection
"Four-Holistic" Home Care Model: Holistic Person, Holistic Family, Holistic Team, and Holistic Journey
Information-Driven Case Management: SMS notifications, dedicated primary nurses, intake processes, case management workflows, and follow-up management
Development of a Home-Use Pressure Ulcer Assessment Ruler
Production of Pressure Prevention Assistive Devices and Positioning VCDs
Skill Enhancement for Caregivers in Intermittent Clean Catheterization
Community Care Alliances and Collaborations with Primary Care Clinics
Organizing "Spiritual Journey" Activities for Primary Home Caregivers
Service area distribution: Serving residents across the 9 coastal townships of Chiayi County, with an active caseload of N = 259.
Referral & Placement sources: Hospital referrals account for 99.5% of all cases. Among them, 84.94% receive home-based care (at-home cases), and 15.06% receive facility-based care (institutional cases).
Service categories: Home Medical Care, Home Nursing Care, Home Hospice Care, and Long-Term Care Professional Services.
•Co-organizing long-term care related training courses and programs.
•Assisting the County Health Bureau with the filming and production of home hospice care promotional videos.
•Clinical education: Provided community medical practice training and internships for 62 trainees over the past three years.
Quality control indicator outcomes over the past three years are as follows:
Skin Breakdown Incidence Rate: 1.17% in 2023, 0.62% in 2024, and 0.53% in 2025.
Unplanned Hospitalization Rate: 11.33% in 2023, 9.71% in 2024, and 8.34% in 2025.
Emergency Department (ED) Utilization Rate: 13.2% in 2023, 11.67% in 2024, and 8.9% in 2025.
Caregiver accuracy rate in performing Intermittent Clean Catheterization (ICC) techniques reached 100%.
Primary caregiver detection rate for Stage 1 pressure injuries reached 100%.
Established safety management and emergency response protocols for both home care patients and home health nurses.
Medication safety consultation workflows.
Home environment safety assessments.
Infection prevention and control management.
Standardized home care guidelines.
Employee health management.
Personnel safety management and monitoring.
Comprehensive protective equipment for home visits.
Accident insurance coverage for all staff members.
Home care patient/client satisfaction rate: 96.6%
Consistently achieved "Accredited" status in official home care evaluations.
Established and implemented standardized home nursing care guidelines.
Monitored quality indicators in strict accordance with the Ministry of Health and Welfare (MOHW) guidelines, with all outcomes successfully meeting or exceeding national standards.
