Pregnant,postpartum women,newborns a,families,including high-risk pregnancies,advanced maternal age,disabled or visually impaired mothers,and those needing breastfeeding,emotional and follow-up care.
Guided by the core vision of “Smart Care with Heart Throughout the Journey,” the obstetric care team at Far Eastern Memorial Hospital integrates resources from obstetrics,delivery rooms, postpartum wards,nursing, health education, nutrition,and interprofessional teams to establish a continuous,holistic care model from prenatal care to delivery,postpartum recovery, discharge, and follow-up. The service includes prenatal education, birth preparation,LDR-based delivery care, rooming-in, breastfeeding guidance, nutrition support, postpartum emotional screening, and extended care. With mothers and families at the center, the team provides a safe, reassuring, and compassionate care experience. For high-risk pregnancies and obstetric emergencies, the team has established interdisciplinary response mechanisms, supported by central fetal monitoring, standardized workflows, and high-fidelity simulation training to strengthen early recognition and timely management. The postpartum ward promotes 24-hour rooming-in and has developed innovative services such as the “Happy Breastfeeding” mobile cart, breastfeeding consultant system, breastfeeding support groups, VR meal-ordering system, EPDS-based postpartum depression screening, and follow-up health education after discharge. These services extend care beyond hospitalization to the family and community, demonstrating the medical center’s professional value in high-risk maternal care, human-centered support, and innovative nursing practice.
Guided by “Smart Care with Heart Throughout the Journey,” this service builds a holistic maternal-infant care model from prenatal care and delivery to postpartum recovery and follow-up. Its key feature is the integration of smart technology, standardized workflows, and compassionate care to create a safe,efficient, and warm obstetric care system. Before delivery, childbirth experience programs, parenting classes, and individualized education help families understand the labor process, reduce anxiety, and prepare for parenting. During labor,the LDR model integrates labor, delivery, and recovery in one room, while the central fetal monitoring system supports real-time assessment and early recognition of high-risk pregnancies and obstetric emergencies. After birth,the team promotes 24-hour rooming-in and provides timely lactation support through the “Happy Breastfeeding” mobile cart, breastfeeding consultants, and support groups. A VR-based meal-ordering system enhances maternal nutrition choices, while EPDS screening and referral pathways help identify emotional risks early. After discharge, telephone follow-up, LINE-based education, and a 24-hour breastfeeding hotline extend care to families and the community. High-fidelity simulation training further strengthens interdisciplinary responses to postpartum hemorrhage, neonatal resuscitation, and other emergencies, demonstrating the medical center’s strengths in maternal-infant safety, smart care, and whole-journey companionship.
High Annual Delivery Volume: Maintained a high volume of births, serving as a primary delivery hub in New Taipei City.
Sufficient and Highly Certified Staff: Well-staffed delivery rooms with a high proportion of nurses holding professional certifications (e.g., Obstetric Emergencies, Certified Lactation Consultants).
Rooming-in rate during hospitalization > 10%
Exclusive breastfeeding rate > 45%
Completion rate of early skin-to-skin contact (at least 1 hour on the delivery table) > 20%
Postpartum depression screening coverage reached 100% prior to discharge
Gold Medal in the Simulation Category, National Healthcare Quality Award (NHQA)
Excellent Performance Award for Mother-Baby Friendly Hospitals, Health Promotion Administration (HPA)
Gold Medal in the Barrier-Free Healthcare Benchmark Competition, Ministry of Health and Welfare (MOHW)
100% completion rate for Postpartum Hemorrhage (PPH) nursing care.
100% achievement rate for emergency and precipitous labor response training.
Maintained over 95% achievement rate for high-risk pregnancy simulation drills.
Strict implementation of "333" infant abduction prevention and "666" fire emergency response drills.
Achieved zero infection among medical staff during deliveries by COVID-19 positive patients.
Established 8 Standard Operating Procedures (SOPs) for high-risk obstetrics, with execution meeting quality control thresholds.
Patient Satisfaction: Consistently maintained a high standard of 4.5 stars (or over 90%).
Workplace Satisfaction: Reduced nursing psychological stress through education and technological assistance, resulting in high staff retention.
Continuous SNQ Certification: Consistently awarded the Symbol of National Quality (SNQ) certification.
Academic Contributions: The nursing team has frequently presented papers at domestic and international academic conferences (e.g., Taiwan Healthcare Quality Association, and the JCT NHQA 25th Anniversary Awards).
Benchmarking: Pioneered the nation's first dedicated lactation consultant system and launched "double-vision" health manuals; awarded the "Barrier-Free Healthcare Gold Medal" and dual honors from the HPA, setting a model for maternal and child-friendly care.
Care Optimization: Integrated smart healthcare with nursing compassion to enhance clinical precision and efficiency, earning the NHQA Gold Medal in the Clinical Simulation category.
Medical Sustainability: Standardized high-risk obstetric SOPs and deepened local care to achieve sustainable development in mother-baby safety and service quality, creating a positive social impact.
