SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

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  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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SNQ Quality Mark
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Target Population

  • Postgraduate Year (PGY) Pharmacists

  • Clinical Preceptors in Teaching Hospitals


Description

In alignment with global shifts in medical education, the Department of Pharmacy at MacKay Memorial Hospital has pioneered the advancement of Competency-Based Pharmacy Education (CBPE) in Taiwan. This initiative establishes rigorous clinical milestones and Entrustable Professional Activities (EPAs) tailored for postgraduate year (PGY) training. By integrating digital portfolios with data visualization analytics, the program precisely monitors learning trajectories, empowering the Clinical Competency Committee (CCC) to ensure robust competency progression and quality control. Beyond fortifying core competencies and patient safety, the program has disseminated its successful model to teaching hospitals nationwide, driving systemic innovation in pharmacy education and fulfilling MacKay’s social responsibility as a national leader in healthcare excellence.


Key Highlights

  • Taiwan’s first CBPE framework integrating EPAs and Milestones

  • Observable and assessable competency roadmap for PGY pharmacists

  • Digital learning portfolio with Power BI–based visualization

  • Implementation of CCC for systematic competency tracking

  • Nationwide faculty development with high scalability and transferability

Service Data

  • Over 100 PGY pharmacists trained at MacKay Memorial Hospital.

  • 15 national pharmacy consensuses.

  • 13 national CBPE seed workshops.


Featured Outcomes

  • Achieved 100% inclusion and execution rates for PGY pharmacists at MacKay Memorial Hospital.

  • Established a comprehensive training and assessment framework: 6 core competencies, 15 sub-competencies, 143 learning milestones, and 8 core Entrustable Professional Activities (EPAs).

  • Trained over 800 national CBPE preceptors


Safety Outcomes

  • CCC conducts regular summative assessments for early identification of underperforming trainees.

  • Establish entrustment thresholds to ensure patient safety, effectively reducing dispensing errors, enhancing medication review accuracy, and strengthening Adverse Drug Reaction (ADR) reporting.


Satisfaction

  • Trainee satisfaction with the training course: 4.7

  • Trainee satisfaction with clinical preceptors: 4.82

  • Overall satisfaction with the national CBPE consensus: 5

  • National preceptors training satisfaction rate: over 95%


International Achievements

  • Asia's 1st national Milestones.

  • Published 3 academic papers.

  • Over 9 presentations of research results at national and international conferences.

  • Over 80 cross-institutional experience sharing.


Benefits and Impacts

  • Established unified national training standards for PGY pharmacists.

  • Strengthened medication safety and healthcare quality for patients.

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Medical Affairs &Services

From MacKay to the Nation: Implementation of Competency- based Pharmacy Education

Organization
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
Specialties/Units
Department of Pharmacy
Certification Year
2025
From MacKay to the Nation: Implementation of Competency- based Pharmacy Education
From MacKay to the Nation: Implementation of Competency- based Pharmacy Education
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital

Other Certified Items

Mucopolysaccharidosis
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
1
>4,000
Identifying High Social Risk Patients
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
>33
10
Integrated Obstetric Care
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
100
1,257
Companion Nurse – LINE Chatbot
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
>94
>98.52
Anticipating Pressure, Empowering Care: Risk Management and Smart Defense Against Pressure Injuries.
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
<0.09
<0.14
One Station, Two Services:A Perfect Match Between Community Health Stations and Dementia Care Centers
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
>20,000
4.74
POLE mutation detection in EmCa.
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
100
100
Pre-Heart Failure (Stage B)
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
>95
<0
3D interactive anatomy teaching with AI
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
98
3.3
Alcohol Use Disorder
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
17.6
>74
Mucopolysaccharidosis
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
1
>4,000
Identifying High Social Risk Patients
MacKay Medical Foundation The Presbyterian Church in Taiwan MacKay Memorial Hospital
>33
10