Visitors
Staff
Committed to building Taiwan’s most beautiful ecological hospital and a “medical center in a garden,” with sustainable development at its core, actively promoting environmental protection, social inclusion, and healthcare governance, and fully aligning with ESG (Environmental, Social, and Governance) principles.
Ecological Habitat Creation: Centered on “Forget-Worry Lake,” comprehensively enhancing plant diversity and green coverage in the surrounding environment.
Innovative Resource Circulation:Continuously advancing the application and optimization of the “Forget-Worry Lake Underground Spring Multi-Layer Water Recycling System,” extending the benefits of water resource circulation to more areas across the hospital campus.
In 2024, a cumulative total of 221 staff participations in sustainability training programs were recorded, representing an increase of approximately 2.5 times compared to 2023.
Forget-Worry Lake and the Baxian Canal green space are open year-round, attracting community members for walking and leisure, with an average daily footfall exceeding 100 visitors.
More than ten domestic and international institutional visits were hosted, during which Taipei Veterans General Hospital’s practices in ecological healthcare and energy conservation and carbon reduction were shared.
Zhongzheng Building Underground Spring Water Recovery System:From 2013 to 2024, a total of 1,587,416 metric tons of water were recovered.
Elevator Replacement Program:41 outdated elevators were replaced with energy-efficient elevators equipped with power regeneration systems. From commissioning through the end of December 2024 (ROC Year 113), approximately 3,894,993 kWh of electricity were saved.
I. Quality & ServicesZero-Error Escort:
The HHKS system digitized patient and drug tracking, achieving a 0% error rate.
High Satisfaction: Over 91% from patients on environment/waiting areas; 92% from staff on workplace comfort.
Efficient PDCA: Processed 300+ digital suggestions with a 98% response rate via continuous improvement.
Newsweek Ranking: Ranked 218th (2024) and 208th (2025) globally; Taiwan's only institution in the top 250.
II. Safety & ResilienceWater Quality:
Regular tests (SS, BOD, COD) rate Forget-Worry Lake water as "Excellent.
"72h Backup: 72-hour emergency water and 24–72h backup power ensure operational resilience during disasters.
Risk Control: Annual internal risk assessments, 4-year HVA, and regular disaster response drills.
24/7 Monitoring: Central Control Room daily inspections and emergency leakage SOPs eliminate safety hazards.
Ecological Environment Activity Satisfaction Survey:Satisfaction rate of 95.3%.
Overall Cleanliness Satisfaction (ROC Year 114):94.3%.
Average Annual Electricity Savings:18.5834 million kWh.
Average Annual Carbon Reduction:10.9574 million kg CO₂e.
Cumulative Carbon Reduction from Boiler Conversion to Natural Gas:15 million kg CO₂e.
Paper Waste Reduction: Over 3.68 million sheets per year, resulting in an estimated carbon reduction of approximately 21,246 kg CO₂e.
Annual Groundwater Recovery:131,000 metric tons (equivalent to 58 standard swimming pools) in 2024; cumulative recovery reached 1.58 million metric tons (equivalent to 702 standard swimming pools) by 2024.
Ecological Enhancement at Forget-Worry Lake: The number of resident bird species attracted through stocking and habitat improvements has increased to over 30 species, establishing the lake as an important ecological indicator habitat for the region.
Greening and Planting Achievements: In 2024, 66 trees, 12,825 shrubs, and over 20,000 potted flowering plants were planted. In 2025, an additional 324 trees and over 8,000 shrubs are being added, with greening efforts ongoing.
