primarily serves military personnel, their dependents, and the general public as patients
We dedicate to providing high-quality pharmaceutical care services. To enhance patient medication safety, we have actively introduced various intelligent software and hardware systems by leveraging the professional knowledge and skills of our team in recent years. We have established a strong and reliable medication safety mechanism, implementing multiple safety checks and verification procedures to prevent any potential failures, thereby building a comprehensive blueprint for pharmaceutical care.
The Clinical Pharmacy Department of our hospital has adopted a range of advanced technologies, including interactive electronic labels, Smart Medicine Cabinet 2.0, an AI-powered drug image recognition system, outpatient and inpatient smart dispensing systems, intelligent pharmacy robots, and AI real-time dynamic dashboards. These innovations have significantly improved the accuracy and efficiency of medication management. Moreover, the integration of these technologies not only optimizes operational workflows but also enhances patient medication safety by reducing the risk of medication errors, ensuring that every patient receives safer and more precise pharmaceutical care.
Through various quality management mechanisms aimed at enhancing medication safety systems, the dispensing error rate at our hospital has decreased from 0.06% in June 2023 to 0.05% in July 2024. This demonstrates the effective strengthening of pharmacy service safety, providing patients with more reliable medication protection. It ensures that medications are used safely and correctly, thereby fully safeguarding patients' medication safety and health.
System function execution rate hits 100%.
Zero dispensing errors since Cabinet 2.0.
Zero loss rate for controlled substances.
Average dispensing time cut by 25 seconds.
Save 10.3 hours on CD dispensing monthly.
Smart cabinet satisfaction score hits 4.4.
Cabinet issue solving score reaches 4.3.
ESL updates slot info within 30 seconds.
Manual label setup takes up to 3 minutes.
ESL issue resolution satisfaction hits 4.3.
Pharmacist satisfaction with ESL is 4.3.
AI package auto-pass rate exceeds 92%.
AI drug recognition accuracy reaches 99%.
Review time cut by 15 mins per ward.
Refill robot serves 10 patients daily.
Smart alert triggers if wait hits 15 mins.
Inventory data updated every 30 minutes.
Quality & Patient Safety Indicators
Smart cabinet enhances accuracy.
System secures medication safety.
Interface warns drug contraindication.
AI image check boosts precision.
Live panel improves service quality.
Quality Control Achievements
System implementation rate is 100%.
Dispensing time cut by 25 seconds.
Save 10.3 hours on CD logs monthly.
ESL updates locations efficiently.
AI auto-pass rate reaches over 92%.
Review time cut by 15 mins per ward.
Robot service avoids outpatient queue.
Risk Management Indicators
Integrate cross-system lab values.
Smart alert triggers over threshold.
Update stock data every 30 minutes.
Full logs clarify responsibilities.
Electronic signature secures records.
Adverse & Safety Event Statistics
Zero errors since Cabinet 2.0 launch.
Zero shortages of controlled drugs.
AI verification accuracy hits 99%.
Smart cabinet operation score hits 4.4.
Cabinet issue solving score reaches 4.3.
Pharmacist satisfaction with ESL is 4.3.
ESL issue resolution satisfaction hits 4.3.
Neat ESL layout receives positive feedback.
High efficiency updates boost staff mood.
System shortens training time for newbies.
Reduced workload eases nursing stress.
Lower review hours boost pharmacy service.
Refill robot eliminates patient queues.
AI chat plan aims to enhance interaction.
Live panel lowers patient waiting time.
Interactive Electronic Shelf Label (ESL) System: Our hospital’s ESL system (brand: Solu-M) is the third-largest globally in terms of shipment volume in 2017. It is widely used in retail stores and inventory units, and won the 2017 Red Dot Design Award in Germany.
In June 2018, CIO IT Manager Monthly published an article on our hospital's Smart Pharmacy Robot Application.
In 2018, our hospital presented the Smart Pharmacy Robot Application at the Medical Technology Expo.
In 2019, our hospital showcased the Smart Medicine Cabinet Application at the Medical Technology Expo.
In 2021, our hospital introduced the AI Real-Time Dynamic Dashboard Application at the Medical Technology Expo.
In 2023, our hospital presented the Smart Medicine Cabinet 2.0, Interactive Electronic Shelf Label, and AI Pharmaceutical Image Recognition System applications at the Medical Technology Expo.
AI and smart systems secure safety.
Barcodes set dispensing standards.
Shorter waiting improves care.
Less workload ensures green tech.
