SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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SNQ Quality Mark
繁中
/
EN

Target Population

  • Inpatient cancer patients

  • Patients with specific cancers (upper gastrointestinal cancer, head and neck cancer, and esophageal cancer)

  • Outpatient chemotherapy patients


Description

  • One of only two National University Medical College-Affiliated Hospitals (Medical Centers) in Taiwan

  • Southern Operations Center of the National Disaster Medical Team (NDMT)

  • Undertakes "Prevention and Delay of Disability" programs commissioned by the Health Promotion Administration (HPA) and actively participates in public affairs

  • The first public medical center in Taiwan to obtain HACCP sanitation accreditation.


Key Highlights

  • Hospital-wide nutritional screening (MUST): Automatically displays and flags MUST scores

  • Targeted screening for three specific cancer types: System automatically flags cancer categories and generates filterable lists

  • Refeeding Syndrome (RFS) screening: Color-coded system to visually differentiate risk levels

  • Provides appropriate nutritional recommendations based on evidence-based guidelines

  • Offers diversified therapeutic diets tailored to specific disease requirements (39 types of therapeutic diets available)

  • Oncology Nutrition Outpatient Clinic: Provides continuous follow-up for referred patients or those whose nutritional issues remain unresolved upon discharge

  • Dietitians proactively conduct outreach visits to outpatient chemotherapy patients

  • The only medical center in Taiwan to provide International Dysphagia Diet Standardisation Initiative (IDDSI) compliant testing diets

  • Pioneered the "1.3.5.7.10" slogan and intervention protocol for Refeeding Syndrome screening—a first in Taiwan and Asia

Service Data

  • Nutritional screening rate within 48 hours of admission: > 98%

  • Visitation rate for patients with MUST score ≥ 3: > 90%

  • Visitation rate for cancer patients with MUST score ≥ 3: > 90%

  • Visitation rate for three specific cancer types: > 90%

  • The Swallowing Integration Clinic has been in operation since June 6, 2023 (twice monthly); as of September 21, a total of 29 patients have been served, including 3 head and neck cancer patients.

  • Cancer-related group health education: 40 sessions per year

  • Patient education satisfaction score: 3.8 out of 4

  • Family conferences held: 30–40 sessions per year


Featured Outcomes

  • Caloric and protein intake among cancer patients was significantly increased.

  • Patients with initially poor oral intake (< 75% of requirements) and those with the three specific cancer types showed substantial improvements in caloric and protein intake following nutritional intervention.

  • The proportion of patients meeting ≥ 75% of daily recommended nutritional intake: 74.4% for calories and 73.4% for protein, outperforming other domestic hospitals (66.6% for calories and 64.6% for protein).

  • Post-intervention caloric intake increased by 432 kcal/day, surpassing other domestic medical centers (224 kcal/day).

  • Post-intervention protein intake increased by 19.2 g/day, surpassing other domestic medical centers (9.6 g/day).

  • The 48-hour nutritional screening completion rate averaged over the past five years (2018–2022) outperformed other domestic medical centers.

  • The incidence of refeeding syndrome (RFS) in head and neck cancer surgical patients decreased from 20% to 5%, significantly lower than figures reported in international literature.

  • For head and neck cancer patients following flap surgery: 60% of patients achieved 60% of their required caloric intake by postoperative day 5, and average caloric intake reached approximately 100% of recommended requirements by postoperative day 10.


Safety Outcomes

  • Mean body weight loss during radiotherapy in head and neck cancer patients on oral feeding: reduced from 6.2% to 5.0% (p = 0.037).

  • Proportion of patients with body weight loss ≥ 10%: among oral feeding patients, decreased from 28.0% to 17.8% (p = 0.02).


Satisfaction

High satisfaction score for cancer-related group health education: 3.8 out of 4.

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Medical Affairs &Services

Comprehensive Cancer Nutritional Care

Inpatients (GI/head & neck cancer or MUST≥3) receive proactive nutrition care. Outpatient Oncology Clinic & chemo rounds detect risks early. Therapeutic & texture-modified meals support daily intake.
Organization
National Cheng Kung University Hospital
Certification Year
2023、2024、2025
Comprehensive Cancer Nutritional Care
Comprehensive Cancer Nutritional Care
National Cheng Kung University Hospital

Other Certified Items

Oncology Case Management
National Cheng Kung University Hospital
>95
>95
Living with Love, Being with you -- The outstanding transdisciplinary teamwork for HIv/AIDS care in NCKUH
National Cheng Kung University Hospital
1,401
99
Home Hospice Care Model
National Cheng Kung University Hospital
432
81
Major Trauma
National Cheng Kung University Hospital
>65.6
0
Investigational Product Management
National Cheng Kung University Hospital
>100
95
Integrated care for dysphagia
National Cheng Kung University Hospital
>98
4.5
Heart Failure
National Cheng Kung University Hospital
82
76
Pediatric Cancer school-reentry  Care
National Cheng Kung University Hospital
92
97.8
Sarcopenia and Frailty
National Cheng Kung University Hospital
>100
100
Education-led Cross-field Geriatric Care
National Cheng Kung University Hospital
98
9,078
Oncology Case Management
National Cheng Kung University Hospital
>95
>95
Living with Love, Being with you -- The outstanding transdisciplinary teamwork for HIv/AIDS care in NCKUH
National Cheng Kung University Hospital
1,401
99