SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

  • Apply for Certification →
Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
/
EN

Target Population

Disability with potentional improvement、Profound and Moderate Disability、Dementia、Long-Term Bedridden


Description

  • As the Nation's first residential long-term care institution affiliated with a medical center, we are positioned as a "care relaying station for patients with ritical, complex, rare, and difficult-to-manage diseases." We are dedicated to integrating interdisciplinary teams and local community resources to implement the LIFE philosophy, helping residents achieve healthy aging and delay disability:

  • Love: Love as the foundation; respecting and perceiving family needs to provide high-quality service.

  • Innovation: Human-centric technology; integrating care into lean processes with intelligent and ambitious innovation.

  • Friendly: A friendly environment; thoughtful and convenient home-decor to demonstrate the glorious life

  • Empower: Co-construction through empowerment; safely revitalizing self-reliance functions, originating from and returning to love.

  • We expect that under the institution's professional care, residents can return home or transfer to community-based long-term care institutions, as we dedicate to build a warm haven for empowering, intelligent care and cherishing our older people.


Key Highlights

  • Intelligent Care Systems:Smart Care Mattress System、Human-Centric Lighting、Chatbot、Long-Term Care Information System develop (Long-term care operational dashboard、Six-Grid Layout Communication Board、4MS dashboard、Cloud-based medication system、Seamless data integration between clinical medical systems and long-term care management systems.

  • Empowerment Care: Provision of diverse assistive technologies to support individualized rehabilitation therapy, self-reliance support training, deglutition and speech therapy ,Cognitive and Physical Maintenance programs designed to maintain activities of daily living (ADLs) and delay the progression of cognitive decline.

Service Data

  • Approval for Establishment: 88 beds, with an occupancy rate of 98.8%.

  • Referral sources: Hospitals (67.0%), home/family (18.7%), and other long-term care facilities.

  • Age distribution: Patients aged 60 and above account for 97.7%.

  • Disability level: 79.3% of residents are classified as severe disability or above.


Featured Outcomes

  • Decannulation success rate: 17.6%

  • Nasogastric tube removal success rate: 31.4%

  • Urinary catheter removal success rate: 61.1%

  • Home discharge rate: 10.4%


Safety Outcomes

  • Potentially Inappropriate Medication : Decreased from 58.6% to 46.0%.

  • Incidence of falls: < 0.2%

  • Adverse events: 0 cases

  • Incidence of infection: 5.2%

  • Unplanned hospitalization rate: 7.6%


Satisfaction

Overall satisfaction, including "Satisfied" and "Very Satisfied," reached 90%


International Achievements

The team has published a total of 3 academic poster presentations in fields related to geriatric long-term care.


Benefits and Impacts

  • Benchmark Institution for Gender-Friendly Environments in Long-Term Care Facilities

  • Excellence Performance in infection control audit for long-term care facilities in Kaohsiung City

  • Cultural Adaptation and Professional Care Skill Enhancement for Migrant Workers.

  1. Home
  2. SNQ Certified
  3. Certified Services & Products
  4. Long-Term Care
Long-Term Care

Love,Inovation,Friendly,Empower (LIFE)

A Warm Haven for Empowering, Intelligent Care and Cherishing Our Elders
Organization
Kaohsiung veterans General Hospital
Specialties/Units
Department of Nursing and Center for Geriatrics and Gerontology
Certification Year
2025
Love,Inovation,Friendly,Empower (LIFE)
Kaohsiung veterans General Hospital

Other Certified Items

Integrated transition: Go home safely
Kaohsiung veterans General Hospital
<5
0
Medical Appraisal
Kaohsiung veterans General Hospital
33
91
Three-Tier Integrated Veteran Care
Kaohsiung veterans General Hospital
16
100
Cardiac MRI Precision Diagnosis
Kaohsiung veterans General Hospital
1,046
100
Argon plasma  for endoscopic hemostasis
Kaohsiung veterans General Hospital
>95
<6.25
Establish a Comprehensive Diabetes Care
Kaohsiung veterans General Hospital
<6.22
<0.76
Integrated Land-Sea-Air Telehealth
Kaohsiung veterans General Hospital
>100
3,067
Integrated transition: Go home safely
Kaohsiung veterans General Hospital
<5
0
Medical Appraisal
Kaohsiung veterans General Hospital
33
91