SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

  • Apply for Certification →
Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
/
EN

Target Population

  • Home-based nursing care for patients.

  • Home-based palliative care for patients.

  • Residents of the North Coast community.


Description

The Home Care Center of the National Taiwan University Hospital, Jinshan Branch, is people-oriented and promotes a continuous and integrated home care model. It combines interdisciplinary teams, connects with the North Coast ACP network, and promotes the North Coast Heroes Integration Alliance to provide innovative services such as home care, palliative care, dream fulfillment projects, and care for bereaved families, becoming a model for home care and palliative care.


Key Highlights

  • Continuous Integrated Home Care Model

  • Taiwan's first home care team combining NPOs, NGOs, and philanthropists for dream-fulfilling projects and vulnerable care

  • Taiwan's first home care team to regularly provide care for bereaved families

  • Forming a home swallowing care team, increasing the success rate of planned nasogastric tube removal from 23% to 75%

  • Home-based video care for stress injuries

  • Connecting the North Coast ACP network

  • North Coast Heroes Integration Alliance

  • Promoting rapid home-based screening, rapid response, and video consultations during the pandemic

Service Data

  • Family Meetings Held: 100%

  • Dream Realization Project: 2 people in 2021, 2 people in

  • 2022, 4 people in 2023, 2 people in 2024

  • Home-based Video Care for Stress Injuries: 107 people

  • served since September 2021

  • Home-based Care Drives Life Care Decision Making: Home-

  • based teams reach over 10,000 people annually

  • Home Care Practitioners Invited to Share Their Experiences

  • at Over 30 Domestic Seminars from 2021 to 2024

  • Over 500 People Visited Industry, Academia, and Research

  • Institutions


Featured Outcomes

  • Incidence of home-based pressure injuries decreased by 1.3% from 2.1%.

  • Prevalence of home-based pressure injuries of grade 3 or higher decreased from 11.8% to 6.8%.

  • Healing rate of home-based pressure injuries of grade 3 or higher increased from 3.4% to 11.6%.

  • Utilization rate of long-term care resources for home-based patients increased from 20.3% to 30.3%.

  • Home-based patients' DNR (Disease-Responsible Person) signing rate increased from 68.4% to 81%.

  • Home-based patients' AD (Advanced Individualized Care) signing rate: 80%.

  • Home-based patients' in-home mortality rate increased from 73.3% in 2021 to 81% in 2023.

  • Home-based patients' wishful thinking mortality rate increased from 91.3% in 2021 to 94% in 2023.

  • The success rate of planned nasogastric tube removal for home-based patients increased from 23% to 75%.

  • The prevalence of grade 3-4 or higher pressure injuries at home decreased from 11.8% to 4.97%.

  • The wound healing rate for grade 3-4 or higher pressure injuries at home increased from 3.4% to 11.6%.

  • The DNR (Disease-Related Injury) signing rate for home-based cases was 81%.

  • The AD (Adverse Events) signing rate for home-based cases was 80%.


Safety Outcomes

  • Incidence of home-based pressure injuries: 1.1% in 2023

  • CPR received by home-based patients before death: <1%

  • Incidence of home-based pressure injuries decreased by 1.3% from 2.1%

  • Prevalence of home-based pressure injuries of grade 3 or higher decreased from 11.8% to 6.8%

  • Healing rate of home-based pressure injuries of grade 3 or higher increased from 3.4% to 11.6%

  • Utilization rate of long-term care resources for home-based patients increased from 20.3% to 30.3%

  • Home-based patients' DNR (Disease-Responding) signing rate increased from 68.4% to 81%

  • Home-based patients' AD (Advanced Individualized Care) signing rate: 80%

  • Home-based patient mortality rate increased from 73.3% in 2021 to 81% in 2023

  • Home-based patient survival rate increased from 91.3% in 2021 to 94% in 2023.

  • Success rate of planned nasogastric tube removal for home-based patients increased from 23% to 75%.

  • Prevalence of grade 3-4 or higher pressure injuries at home decreased from 11.8% to 4.97%.

  • Wound healing rate for grade 3-4 or higher pressure injuries at home increased from 3.4% to 11.6%.

  • Home-based case diagnosis and treatment (DNR) signing rate: 81%.

  • Home-based case treatment and treatment (AD) signing rate: 80%.


Satisfaction

  • Patient satisfaction rate for home care: 96.4%

  • Average satisfaction rate of bereaved families participating

  • in bereaved family care activities: 97.4%

  • Average satisfaction rate of staff participating in bereaved

  • family care activities: 96.7%

  • Satisfaction rate of foreign caregivers participating in

  • workshops: 97 points


International Achievements

  • Presented multiple posters at the Asia Pacific Hospice Conference

  • Participated in oral and mini-oral presentations at the International Conference on Health Promoting Hospitals & Health Services (Bologna, Italy)

  • Participated in an e-poster presentation at the International Conference on Health Promoting Hospitals & Health Services (Hiroshima, Japan)

  • Assisted the Taiwan Nursing Association with BBC international media coverage

  • Assisted in writing books on community care, home-based palliative care, and long-term care

  • Hosted visits from various domestic and international organizations, including: Kochi University (Japan), the Red Cross Society of China, Mahidol University (Thailand), the Shanghai Jiading General Practitioner Training Group, Thai health authorities, the Qingdao Young Physicians Visiting and Training Group, Peking Union Medical College, the Beijing CR Phoenix Medical Team, the Indonesian Foreign Visitors Visiting Group, the Hong Kong Ming Ai Elderly Care Service Team, the Honduran Medical Team, the Japan Surgical Association, the Belize Ministry of Health, and Japanese home healthcare physicians, etc.


Benefits and Impacts

  • In line with government policies and upholding the first line of defense for home care in the North Coast, in addition to general home care, we also undertake institutional palliative care, home-based palliative care, community-based palliative care, long-term care 2.0 home care, integrated home medical care projects, and the government-driven pilot program for in-home emergency care.

  • 100% home-based family meeting rate – Facing life bravely, we conduct multiple communications and break down barriers.

  • Implementing community-based home care and rooting medical humanities education.

  • Promoting and evaluating the effectiveness of life care decision-making; the team is responsible for promoting advance care planning consultations and hospice care in the North Coast area, and assisting and connecting North Coast health centers in establishing and conducting ACP consultations.

  • The North Coast Heroes Integration Alliance connects the four districts of the North Coast, supplementing the resource deficiencies of Long-Term Care 2.0.

  • Community-based home hospice care coverage is higher than the world average; the home mortality rate and the rate of wishful death are higher than the world average.

  • A pioneering initiative nationwide: the original home care team continuously tracks bereaved families and regularly holds bereaved family care activities, and has been conducting regular follow-up and tracking for 10 consecutive years.

  1. Home
  2. SNQ Certified
  3. Certified Services & Products
  4. Nursing
Home CareNational Biotechnology and Medicine Care Quality Award: 2024 silver

Continuous and integrated homecare model

"From a dignified end to a flourishing life, our seamless and continuous integrated home care model honors the end of a patient’s journey while empowering the bereaved family to live a better life."
Organization
NATIONAL TAIWAN UNIVERSITY HOSPITAL JINSHAN BRANCH
Certification Year
2024、2025
Continuous and integrated homecare model