current employees
New employees

The Occupational Safety and Health Office of MacKay Memorial Hospital Hsinchu upholds the philosophy of "people-oriented and health-first," promoting the workplace health promotion program titled "Comprehensive Workplace Health, Sustainable Career Development." This initiative adopts an approach to employee well-being, focusing on four key areas: workplace safety, physical and mental care, health literacy, and professional growth.

Through digital tools such as a walking app, stair-climbing competitions, and Power BI dashboards, the program enhances employee participation in physical activity and strengthens self-management through departmental challenges and real-time feedback. It also integrates health risk assessments, psychological support, physical fitness programs, and return-to-work care to provide personalized health resources. In addition, stress management, professional development, and career planning courses are offered to promote employee stability and a stronger sense of organizational belonging.

In 2024, our hospital was honored with the “Comprehensive Health Award” by the Health Promotion Administration, recognizing the outcomes and innovative practices in workplace health promotion. Looking ahead, the Occupational Safety and Health Office will continue to enhance data management and smart health applications, aiming to create a sustainable, safe, and fulfilling medical work environment that embodies the core values of a health-promoting hospital.

Focusing on employee well-being, we promoted health risk assessments, psychological support, and diverse health promotion activities to create a friendly and safe workplace, earning the Health Promotion Certification.
Integrating resources to promote a health promotion plan covering physical and mental health and occupational safety, we received the Comprehensive Health Award.
By implementing QCC quality methods to improve participation, activity design and promotion were optimized, increasing the participation rate from 15.0% to 39.4%.
Through cross-departmental collaboration, we created a health exercise video, incorporating supervisor demonstrations, which received an Honorable Mention.

A total of 1,159 routine periodic health examinations were completed between 2021 and 2023.
In 2024, the “Step-by-Step Stair-Climbing Challenge” recorded a total of 608 participants.
In 2023, the “MacKay Walking Fun App” attracted 185 participants.
The muscle gain and fat loss body composition program engaged 188 participants in 2024 and 118 participants in 2025.
In 2024, 362 employees completed physical fitness assessments during Workplace Health Day.
Health promotion education and training programs focusing on physical and mental well-being recorded 7,859 participations in 2023, increasing to 12,829 in 2024.

Participation in health promotion activities increased from 15% to 39.4%.
After implementing QCC quality improvement methods, overall satisfaction with health promotion activities increased from 5.97 to 7.43.
Average employee resilience scores increased from 2.57 in 2023 to 2.85 in 2024.
After implementation of health exercise leave, average monthly gym usage increased from 134 to 619 visits.
Exercise leave applications increased from 883 to 1,023, with total hours rising from 901 to 1,193.
Muscle gain and fat loss program achievement rates reached 45.7% (86 participants) in 2024 and 49.2% (58 participants) in 2025.
Post-intervention results showed a 16.7% improvement in cardiopulmonary endurance based on the 3-minute step test.
The stair-climbing challenge engaged 608 participants, accumulating 41,227 health points.
The “Walking Fun App” engaged 185 participants, accumulating 82.03 million steps.

Participation in health promotion activities increased from 15% to 39.4%, demonstrating significant improvements in program quality and accessibility.
Overall employee satisfaction rose from 5.97 to 7.43 points, reflecting improved quality of health promotion services.
The average employee resilience score increased from 2.57 to 2.85, indicating effective mental health support.
Post-test cardiopulmonary endurance in the 3-minute step test improved by 16.7%, demonstrating the effectiveness of intervention measures.
From 2021 to 2024, publicly funded influenza vaccination coverage among employees remained between 89.6% and 97.6%, strengthening infection prevention within the hospital.
The employee turnover rate decreased from 17.4% to 11.17%, indicating improvements in workplace safety and a healthy work environment.
Following the implementation of the health exercise leave policy, average monthly gym usage increased from 134 to 619 visits.

After implementing QCC quality improvement methods, overall satisfaction with health promotion activities increased from 5.97 to 7.43.

Yun-Hsuan Kuo, Wen-Chuan Kung1, Yi-Fang Shih(2025) ISQua 2025 Exploring the Effectiveness of a Gamified Health Management App Based on the Octalysis Framework for Promoting Hospital Employees' Health.
Yi-Cheng Wu(2023) AAS-in –Asia. The affective politics of medics in Taiwan: from SARS to COVID-19.

The employee turnover rate decreased from 17.4% to 11.17%, indicating improvements in workplace safety and a healthier work environment.
Reduced turnover resulted in training cost savings of approximately NT$150,000 per employee.
A 6.27% reduction in turnover led to 94 fewer departures annually, saving approximately NT$14.1 million in training costs.

current employees
New employees

Focusing on employee well-being, we promoted health risk assessments, psychological support, and diverse health promotion activities to create a friendly and safe workplace, earning the Health Promotion Certification.
Integrating resources to promote a health promotion plan covering physical and mental health and occupational safety, we received the Comprehensive Health Award.
By implementing QCC quality methods to improve participation, activity design and promotion were optimized, increasing the participation rate from 15.0% to 39.4%.
Through cross-departmental collaboration, we created a health exercise video, incorporating supervisor demonstrations, which received an Honorable Mention.

A total of 1,159 routine periodic health examinations were completed between 2021 and 2023.
In 2024, the “Step-by-Step Stair-Climbing Challenge” recorded a total of 608 participants.
In 2023, the “MacKay Walking Fun App” attracted 185 participants.
The muscle gain and fat loss body composition program engaged 188 participants in 2024 and 118 participants in 2025.
In 2024, 362 employees completed physical fitness assessments during Workplace Health Day.
Health promotion education and training programs focusing on physical and mental well-being recorded 7,859 participations in 2023, increasing to 12,829 in 2024.

Participation in health promotion activities increased from 15% to 39.4%.
After implementing QCC quality improvement methods, overall satisfaction with health promotion activities increased from 5.97 to 7.43.
Average employee resilience scores increased from 2.57 in 2023 to 2.85 in 2024.
After implementation of health exercise leave, average monthly gym usage increased from 134 to 619 visits.
Exercise leave applications increased from 883 to 1,023, with total hours rising from 901 to 1,193.
Muscle gain and fat loss program achievement rates reached 45.7% (86 participants) in 2024 and 49.2% (58 participants) in 2025.
Post-intervention results showed a 16.7% improvement in cardiopulmonary endurance based on the 3-minute step test.
The stair-climbing challenge engaged 608 participants, accumulating 41,227 health points.
The “Walking Fun App” engaged 185 participants, accumulating 82.03 million steps.

Participation in health promotion activities increased from 15% to 39.4%, demonstrating significant improvements in program quality and accessibility.
Overall employee satisfaction rose from 5.97 to 7.43 points, reflecting improved quality of health promotion services.
The average employee resilience score increased from 2.57 to 2.85, indicating effective mental health support.
Post-test cardiopulmonary endurance in the 3-minute step test improved by 16.7%, demonstrating the effectiveness of intervention measures.
From 2021 to 2024, publicly funded influenza vaccination coverage among employees remained between 89.6% and 97.6%, strengthening infection prevention within the hospital.
The employee turnover rate decreased from 17.4% to 11.17%, indicating improvements in workplace safety and a healthy work environment.
Following the implementation of the health exercise leave policy, average monthly gym usage increased from 134 to 619 visits.

After implementing QCC quality improvement methods, overall satisfaction with health promotion activities increased from 5.97 to 7.43.

Yun-Hsuan Kuo, Wen-Chuan Kung1, Yi-Fang Shih(2025) ISQua 2025 Exploring the Effectiveness of a Gamified Health Management App Based on the Octalysis Framework for Promoting Hospital Employees' Health.
Yi-Cheng Wu(2023) AAS-in –Asia. The affective politics of medics in Taiwan: from SARS to COVID-19.

The employee turnover rate decreased from 17.4% to 11.17%, indicating improvements in workplace safety and a healthier work environment.
Reduced turnover resulted in training cost savings of approximately NT$150,000 per employee.
A 6.27% reduction in turnover led to 94 fewer departures annually, saving approximately NT$14.1 million in training costs.

Target Population

Description

Key Highlights

Service Data

Featured Outcomes

Safety Outcomes

Satisfaction

International Achievements

Benefits and Impacts

Improve Employee Health Participation