The service targets children and adolescents aged 0 to 18 requiring ER or inpatient care , alongside infants under 3 months, premature babies, and healthy newborns born at the hospital.
The specialized pediatric care team is known as the most completely equipped pediatric training hospital in the Chiayi and Yunlin areas, with a total of 18 specialized faculty doctors (specializing in ER pediatrics, neonatology, critical care, allergies, kidneys, infections, cardiology, gastroenterology, neurology, the endocrine system, and surgery), 6 resident doctors, and 13 nurse practitioners. There is a total of 81 nursing staff, all of whom are graduate specialists holding PALS, APLS, or NRP certification, with an average experience in pediatric nursing of 8.6years. CYCH provides the Chiayi and Yunlin areas with a range of holistic, family-oriented pediatric ER care services, ranging from integrated mother-child labor services to independent pediatric ER services, and the development of specialized, rapid holistic emergency care, where experienced nurses trained in specialized pediatric care provide humane, safe in-patient care. Additionally, the infant intensive care unit emphasizes family-oriented holistic care for critical illnesses, and an effective premature birth management system has been established, with regularly increased service quality monitoring targets, ensuring that CYCH provides a cradle in which prematurely born infants can grow.
Independent Pediatric ER & Dedicated Team ：We offer a rare independent pediatric ER space in the Yunlin-Chiayi area. The team features 18 specialists, 6 residents, 13 NPs, and 81 pediatric nurses (average tenure: 8.6 years) who are 100% certified in PALS, APLS, or NRP.
Mother-Infant Dyad & Continuous Postpartum Care：We promote rooming-in and a seamless care continuum from prenatal visits and classes to postpartum wards. Support includes a 24-hour breastfeeding hotline, post-discharge community follow-ups, and monthly support groups.
Family-Centered & Child-Friendly Design：We provide tailored care for different developmental stages (e.g., infant cribs, preschool play therapy, and teen privacy). The environment features cartoon decor and play areas, with nurses wearing cute aprons to reduce children's anxiety.
Multi-Specialty TRM & Evidence-Based Nursing：Using Team Resource Management (TRM), we run cross-department consultations for complex cases like preemies, severe enterovirus, or pneumococcal infections. Clinical care, administration, and teaching are all based on Evidence-Based Nursing (EBN).
Vulnerable Groups & Community Care：We operate an Early Intervention Center with mobile vans for remote areas, and the "Star-Love Center"—the region's first autism day ward. We also partner with SOS International for global transfers of critical cases and provide free newborn hearing screenings.
Overall & Pediatric ER Volume：The ER department serves about 95,000 patients annually, with pediatric ER visits exceeding 20,000 per year (24,270 in 2006; 20,481 in 2007; and 22,330 in 2008, showing a 9.03% growth from 2007 to 2008).
Pediatric Acute Inpatient Volume：Pediatric acute admissions reached 9,420 patients in 2008.
Bed Capacity by Unit：Nursery: 35 beds、Pediatric Ward: 64 beds、Neonatal Ward: 35 beds、Pediatric ICU (PICU): 12 beds.
Annual Patient Volume by Unit (2008 Data)： Pediatric Ward: 5,389 patients、Nursery: 2,337 patients、Neonatal Ward: 1,286 patients、Pediatric ICU: 388 patients.
Early Intervention (EI) Volume：The joint assessment and treatment EI team for children with developmental delays has served over 3,000 children to date. The Morning Light Intelligent Development Center consistently serves about 80 toddlers monthly.
Bed Occupancy Rate Trends (2006–2008) Pediatric ICU: Significantly increased from 51.89% to 65.42%. Neonatal Ward: Shifted slightly from 42.87% to 42.62% (38.05% in 2007). Pediatric Ward: Increased from 63.00% to 72.06% (peaked at 73.52% in 2007). Nursery: Steadily grew from 50.36% to 54.91%.
National Accreditations & Honors：Baby-Friendly Hospital Certification: Passed with high scores for consecutive years in 2007 and 2008 by the Bureau of Health Promotion. Advanced Neonatal Referral Hospital: Certified by the Taiwan Society of Perinatology in 2009. Medical Dedication Award: Honored to pediatric team pioneer Dr. Po-Hsien Chen (17th Award) and founding director Dr. Marcy L. Ditmanson (6th Award).
Professional Emergency Certification Rates：Pediatric ICU Nurses: 100% PALS (Pediatric Advanced Life Support), 93.75% NRP (Neonatal Resuscitation Program). Neonatal Ward Nurses: 100% PALS, 80% NRP. Pediatric Ward Nurses: 100% PALS.
Key Nursery Safety Indicators：Under strict quality control, the hospital has long maintained a 0% rate for nosocomial (hospital-acquired) infections, infant falls, and infant abductions.
ER Triage & Diversion Efficiency：The ER effectively prioritizes critical cases, with Level 1 and Level 2 (most severe) patients making up 45% of the total service volume.
IT-Driven Patient Safety Systems：IT systems have successfully enhanced patient safety and prevented adverse events through the deployment of: Automated Safe Medication Detection System、 Real-Time Critical Lab Value Alerts for Physicians、 Computerized Physician Handoff System.
ICU Training & Protection Capacity：93.75% of Pediatric ICU nurses have completed intensive ICU training. 100% of core supervisors hold Level-A Infection Control Protection Certifications, effectively minimizing critical care risks.
Infection Control Recognitions：Driven by rigorous infection control practices, the hospital achieved: 1st Place for Hand Hygiene Promotion in the Southern Medical Network. National Epidemic Prevention Award (Non-Governmental Group Category) from the Department of Health.
NHIA Satisfaction Recognition：The pediatric ER care team, along with the National Cheng Kung University Hospital ER Department, was selected as a "High-Quality Service Team" by the Southern Division of the National Health Insurance Administration (NHIA).
Patient Care Satisfaction Indicators：The hospital achieved outstanding satisfaction ratings in the Southern District healthcare outcome evaluation: "Clear explanations of medical conditions by physicians": 82% satisfaction、"Care provided by medical and nursing staff": 85% satisfaction、"Results of medical treatment by physicians": 83% satisfaction.
Social Recognition & Patient Retention：As one of the few regional teaching hospitals in the Yunlin-Chiayi area with an independent pediatric ER, our significant service volume—over 20,000 pediatric ER visits and 9,420 acute pediatric admissions annually—stands out even when compared to same-level or higher-tier medical centers nationwide. This performance has earned high social recognition and strong patient retention among residents in Southern Taiwan.
