SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

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  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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SNQ Quality Mark
繁中
/
EN

Target Population

Resident physicians


Description

In 2020, the Ministry of Health and Welfare, announced future directions for reforming specialist physician training, emphasizing cross-level joint training and the development of milestone-based training frameworks. Since 2002, the Department of Otorhinolaryngology–Head and Neck Surgery at Cardinal Tien Hospital has proactively established a cross-level joint training program for otolaryngology residents, integrating subspecialty training across medical centers, regional hospitals, and district teaching hospitals. For more than two decades, the program has maintained a strong commitment to high-quality education and training. Since 2017, the team has further advanced Competency-Based Medical Education, including the development of localized otolaryngology milestones, integrated formative assessment through Entrustable Professional Activities, and full implementation of the Clinical Competence Committee. The team has published eight medical education journal articles and secured two multi-year medical education research grants from the National Science and Technology Council in the past three years. In 2021, the department also joined the Joint Commission of Taiwan’s pilot project for the Competence Progress Information Platform, Emyway. Through this application for the Symbol of National Quality, we hope to share this long-standing effort and further strengthen the national advancement of Competency-Based Medical Education in specialist training.


Key Highlights

  • Cross-level joint training model among Cardinal Tien Hospital, Yonghe Cardinal Tien Hospital, and National Taiwan University Hospital

  • Competency-Based Medical Education ecosystem

  • Teaching and assessment based on otorhinolaryngology–head and neck surgery milestones

  • Integrated Entrustable Professional Activities assessment framework

  • National Science and Technology Council–funded interdisciplinary and cross-generational team collaboration

  • Integration of arts and humanities into science through the production of professionalism-themed short films

Featured Outcomes

  • 100% first-attempt pass rate for resident board certification

  • First place in the Teaching Achievement Poster Competition for four consecutive years

  • Society accreditation ranking: Year 111 — Form A: 11/33; Form B: 17/33, outperforming

  • four medical centers and two quasi-medical centers

  • 80% of faculty members hold Ministry of Education–accredited academic appointments


Safety Outcomes

Patient complaints against residents decreased year by year, reaching zero in 2021, while the number of commendations increased annually.


Satisfaction

Overall satisfaction exceeded 90%, and the retention rate reached 36.8%.


International Achievements

From 2021 to 2026, five international Q1 SCI medical education articles were published.


Benefits and Impacts

  • Represented the Society for five consecutive years in submitting milestone-based implementation outcomes to the Ministry of Health and Welfare (2018–2022)

  • A national benchmark in competency-based medical education, leading the country

  • 36.8% retained for continued service at the hospital

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Healthcare Administration

ENT Competency-Based Medical Education

Cardinal Tien ENT Cross-Level Competency-Based Specialist Training Model integrates collaborative training, milestones, entrustable activities, competency review, and a progression platform.
Organization
Cardinal Tien Hospital
Certification Year
2022、2023、2024、2025
ENT Competency-Based Medical Education
Cardinal Tien Hospital

Other Certified Items

Holistic Warm Intensive Care Nursing
Cardinal Tien Hospital
3.8
116
Holistic Warm Intensive Care Nursing
Cardinal Tien Hospital
3.8
116