SNQ Quality Mark

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  • snq@snq.com.tw

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SNQ Quality Mark
繁中
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Target Population

Families in northern Kaohsiung and underserved areas.


Description

Our team actively promotes holistic maternal and child-friendly care. Beyond in-hospital initiatives, we extend comprehensive maternal and child-friendly concepts to families in northern Kaohsiung and underserved areas through home visits. Additionally, we organize various seminars and courses in communities and regional hospitals, equipping relevant professionals with fundamental medical knowledge and updated concepts in maternal and child care. This collaborative effort aims to support children and families in need. The Department of Pediatrics at E-Da Hospital remains committed to the mission of holistic healthcare, dedicating itself to safeguarding the health of infants and children in northern Kaohsiung, ensuring the well-being of the nation's future leaders.


Key Highlights

  • Family-Centered Integrated Care via Case Management This model delivers continuous care through needs assessment, case discussions, and post-discharge telephone follow-ups. Partnering with the child protection team, case managers establish maternal-child friendly environments for rural and underserved families. The team provides medical and emotional support to boost parents' confidence and self-identity in caregiving.

  • Interdisciplinary Collaboration & Discharge Planning Physicians, nurses, and social workers collaborate to provide patient-centered services and structured child protection protocols. For very low birth weight (VLBW) infants, multi-specialty discharge meetings evaluate clinical readiness, caregiver education, and social resources. Post-discharge follow-ups systematically monitor neurodevelopmental and cognitive progress.

  • Extending Continuity of Care for Smoke-Free Homes Certified as advanced smoking cessation educators, maternal and child case managers screen for tobacco dependence at the bedside. Personalized cessation education begins during hospitalization and extends into the post-discharge home environment, empowering families to maintain smoke-free households.

Service Data

  • Number of Individuals Served:

  • In collaboration with the Ministry of Health and Welfare's Health Promotion Administration under the "Smoking Cessation Service Subsidy Program for Medical Institutions," the maternal and child-friendly case managers record the number of individuals and service instances provided with health education into the smoking cessation service system.

  • Case managers also admit premature infants and child protection cases that meet the inclusion criteria.


Featured Outcomes

  • Achievements In 2023, in collaboration with the Kaohsiung City Government Health Bureau, our hospital's smoking cessation services were recognized with the Excellence Award.

  • Academic Presentations

  • 2024 Taiwan Society of Neonatology Poster Presentation:

  • Utilizing Team Resource Management to Improve the 24-Hour Rooming-In Rate.

  • 2024 Taiwan Society of Neonatology Poster Presentation:

  • Enhancing the Exclusive Breastfeeding Rate in the 48 Hours Before Discharge.

  • 2024 Taiwan Society of Neonatology Poster Presentation:

  • Nursing Care Experience for an Infant with Congenital Esophageal Atresia.

  • 2024 Taiwan Healthcare Quality Association Academic Conference Poster Presentation:

  • Using Scenario-Based Teaching to Improve the Exclusive Breastfeeding Rate During Hospitalization.

  • 2024 Taiwan Nursing Society Case Report:

  • Nursing Care Experience for a Postpartum Woman with Recurrent Hemorrhage. (6) Joseph Medical Nursing Journal Submission:

  • Utilizing the Case Manager Role to Assist a Multiparous Woman in Breastfeeding.

  • Promoting Maternal and Child-Friendly Breastfeeding Initiatives In response to the national breastfeeding policy, our hospital collaborates with local health centers to host breastfeeding support groups. As of August 2023, a total of 7 sessions have been held, with 91 participants and an average satisfaction score of 4.5.


Safety Outcomes

  • 100% home visits for VLBW infants

  • 100% video visits during COVID-19

  • 4.9/5 score for family satisfaction

  • 48.23% exclusive breastfeeding rate

  • 100% staff pass clinical skill test

  • Zero infant abduction incidents

  • Zero rooming-in infection cases

  • Zero infant sudden death in region

  • 100% timely referral for anomalies


Satisfaction

  • 4.9/5 score for family satisfaction

  • High praise for remote rural care

  • Yuan-Yuan Bag rated highly useful

  • Multi-team visit highly appreciated

  • Great feedback from immigrant moms

  • High return visit rate in regions

  • Excellent review on social support

  • High satisfaction in family empowerment

  • High trust in child protect care


International Achievements

  • By leveraging the Maternal/Child-Friendly and Child Protection Teams, we conduct targeted follow-ups and home visits for special cases, extending high-quality hospital care directly into homes.

  • Unique Team in the Kaohsiung-Pingtung Region The team actively identifies caregiving challenges for rural families, assesses infant growth, and delivers critical medical assistance. By streamlining hospital visits and social welfare referrals, we secure early intervention and support for vulnerable households.

  • Exclusive Breastfeeding Rate Above National Average While the nationwide average for in-hospital exclusive breastfeeding stands at approximately 33%, our hospital achieved a superior rate of 40.32% in 2023.

  • Leading Volume of Home Visits in Southern Taiwan We have established a specialized home care service model tailored for vulnerable families. This initiative ensures rigorous tracking of post-discharge development, successfully improving family quality of life and lowering long-term healthcare costs.

  • Continuous Baby-Friendly Certification Since 2006 Our team has consistently maintained its Baby-Friendly Hospital certification through the Joint Commission of Taiwan (JCT), most recently passing the interim re-certification evaluation in 2022.


Benefits and Impacts

  • Continuous Certification as a Baby-Friendly Hospital Since first achieving Baby-Friendly Hospital certification in 2006, our hospital has consistently upheld the philosophy of holistic care for mothers and families, promoting and implementing maternal and child-friendly policies. In 2022, we successfully renewed our certification, and in 2023, we completed the follow-up certification process.

  • Breastfeeding Advocacy and Clinical Skill Enhancement Our hospital has a qualified breastfeeding seed instructor accredited by the Ministry of Health and Welfare's Health Promotion Administration. This instructor has successfully renewed their certification and conducts annual assessments of clinical staff's knowledge, attitudes, and skills using the "Clinical Breastfeeding Skills Checklist" developed by the Joint Association for Breastfeeding Promotion. These assessments, carried out through simulated practice, enhance the breastfeeding techniques of maternal and child healthcare professionals.

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Specialized Medical Services

Rural Maternal & Child Holistic Care

We built the only rural pediatric home-visit team with doctors, case managers & social workers. With video & remote care, we kept a 100% VLBW infant visit rate, ensuring continuous holistic care.
Organization
E-DA Health-Group E-DA Hospital
Specialties/Units
Maternal and Child-Friendly and Child Protection Team
Certification Year
2022、2023、2024、2025
Rural Maternal & Child Holistic Care
Rural Maternal & Child Holistic Care
E-DA Health-Group E-DA Hospital

Other Certified Items

Continuum of Care in Psychiatric Nursing
E-DA Health-Group E-DA Hospital
0
2,300
Precision MI Hemorrhoid Care
E-DA Health-Group E-DA Hospital
>90
1,393
DV & Child Protection Care Project
E-DA Health-Group E-DA Hospital
39.4
35
Bidirectional Referral Model
E-DA Health-Group E-DA Hospital
>87
445
Continuum of Care in Psychiatric Nursing
E-DA Health-Group E-DA Hospital
0
2,300
Precision MI Hemorrhoid Care
E-DA Health-Group E-DA Hospital
>90
1,393