SNQ Quality Mark

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SNQ Quality Mark
繁中
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Target Population

  • Potential organ donors

  • Families of organ donors

  • Terminally ill and brain-dead patients

  • General public (public education and outreach)

  • Healthcare professionals and volunteers


Description

Far Eastern Memorial Hospital (FEMH) has long been deeply committed to organ donation , viewing it as a core expertise and a crucial fulfillment of social responsibility. Through a comprehensive organ donation system and multidisciplinary team collaboration, the hospital provides patients and their families with sufficient information and respects their space for choice during end-of-life care, helping them make decisions that align with their wishes among good death, palliative care, and organ donation. Organ donation coordinators work year-round, connecting the emergency room, intensive care units, operating rooms, transplant teams, and social work system to ensure the processes comply with regulations, ethics, and humanistic care. In addition to clinical practice, FEMH is actively engaged in social promotion, campus education, and caring for donor families. Through Organ Donation Memorial Day, workshops, and family support groups, they accompany families through grief, transforming loss into the meaning of life continuation, thus shaping organ donation into a socially shared life value.


Key Highlights

  • Safeguarding end-of-life care and promoting organ donation

  • Assisting patients and families to complete comprehensive end-of-life care

  • 91 donors from 2022–2024

  • 36 first-class organ donors

  • 55 second-class tissue donors

  • 128 organs donated, extending life and hope

  • 203 tissues donated, including the highest number of skin donations nationwide

  • 331 organs and tissues in total, fulfilling every wish

  • A 92-year-old donor completed cornea donation, helping two recipients regain sight

  • This version conveys both the concrete achievements and the hospital’s compassionate mission.

Service Data

Guided by the core philosophy of "Sustainability in Life, Environment, and Humanity," the Far Eastern Memorial Hospital (FEMH) Organ Donation Team integrates life education into a comprehensive care network. • Life Sustainability: From 2022 to 2025, the team honored the wishes of 106 donors, gifting 379 organs and tissues—including 18 hearts, 7 lungs, 37 livers, 78 kidneys, 7 small intestines, and 161 corneas—giving countless patients a second lease on life. • Environmental Sustainability: By advocating for patient autonomy and end-of-life care, the team reduces futile medical treatment, optimizes resource utilization, and lowers carbon emissions, actualizing green healthcare. • Humanistic Sustainability: The team provides long-term bereavement support through grief counseling and expressive therapies. This profound connection inspired many families to sign their own donor cards, fostering a cycle of goodwill. Furthermore, through life education initiatives, the team trained 233 "End-of-Life Guardian" volunteers between 2023 and 2024. In 2025, their innovative National Organ Donation Awareness Campaign successfully engaged 34,587 people, securing 3rd place nationwide. FEMH bridges medical care with community outreach, ensuring every life is respected, every farewell carries warmth, and love endures.


Featured Outcomes

  • FEMH Organ Donation & Procurement Team Guided by holistic care and patient autonomy, the FEMH Organ Donation Team dedicatedly safeguards the gift of life. Through clinical procurement, family support, and public advocacy, the team advances organ donation awareness and medical sustainability. For 18 consecutive years, the team has been recognized with the National Outstanding Organ Donation Procurement Institution and Personnel Award. Key Achievements (2023–2025)

  • 2025

  • Small Intestine Transplant: Helped 38 patients recover and pioneered Taiwan's living-donor small intestine transplantation.

  • Global Views Monthly ESG Medical Sustainability Philanthropy Model Award.

  • SNQ Certification: "Turning the Gears of Love, Letting Life Move Forward."

  • CODRPC Awards: 18th Outstanding Procurement Personnel, 1st Place for Category I Donors, 2nd Place for Category II Donors, and 3rd Place in the National Promotion Month.

  • 2024

  • CODRPC Awards: 17th Outstanding Procurement Personnel, 1st Place for Category I Donors, and 1st Place for Growth Rate in Category I Donors.

  • Outstanding Institution Award in the National Organ Donation Promotion Month.

  • 2023

  • CODRPC Awards: 16th Outstanding Procurement Personnel and 1st Place for Category II Donors.

  • Outstanding Institution Award in the National Organ Donation Promotion Month.

  • Co-organized the CODRPC 10th Charity Run.


Safety Outcomes

Establish various operational guidelines and ISO standards


Satisfaction

  • Griefing and Support Book Club

  • Communication and Emotional Healing Workshop

  • Art Therapy Support Group

  • Organ donation family satisfaction rate: 100%.


International Achievements

Received the National Award for Outstanding Organ Donation Promotion Institutions and Personnel for 18 consecutive years

Awarded the SNQ National Quality Mark (Public Welfare Category)

Honored with the CommonWealth Magazine First Healthcare Sustainability Award – ESG Healthcare Sustainability, Public Advocacy Model Award


Benefits and Impacts

  • Established ISO-based organ donation and DCD processes, enhancing domestic medical quality and aligning with international standards

  • Developed an integrated model linking emergency care, critical care, end-of-life care, and organ donation, forming replicable care standards

  • Improved dignity at end of life, family support, and transplant success rates for patients

  • Reduced futile care and dialysis burden, saving health insurance resources and promoting healthcare sustainability

  1. Home
  2. SNQ Certified
  3. Certified Services & Products
  4. Public & Community Services
Public & Community Services

Organ Donation Coordination Care

Driven by the values of life,medicine,humanistic care,the FEMH Organ Donation Team promotes organ donation,end-of-life care,life education,saving lives and fostering compassion and social goodwill.
Organization
Far Eastern Memorial Hospital
Specialties/Units
The Committee of Organ Donation and Transplantation
Certification Year
2025
Organ Donation Coordination Care
Organ Donation Coordination Care
Far Eastern Memorial Hospital

Other Certified Items

Intestinal Transplantation Team
Far Eastern Memorial Hospital
38
100
Lipid or aqueous deficiency
Far Eastern Memorial Hospital
80
775
Holistic Perinatal Mother-Infant Care
Far Eastern Memorial Hospital
1,092
99
Transitional Care Program
Far Eastern Memorial Hospital
10,067
>99.9
Smart Endoscope Tracking Management
Far Eastern Memorial Hospital
4
0
Surgery for Complicated Cataract
Far Eastern Memorial Hospital
113,714
3,380
Green Care Complementary Therapy
Far Eastern Memorial Hospital
1,300
4.47
EIT-Guided Care for ARDS
Far Eastern Memorial Hospital
>25
4.8
Stereotactic Radiosurgery for Cancer
Far Eastern Memorial Hospital
25,413
16,792
Endoscopic Surgery for Nasolacrimal Duct Obstruction
Far Eastern Memorial Hospital
90.7
85
Intestinal Transplantation Team
Far Eastern Memorial Hospital
38
100
Lipid or aqueous deficiency
Far Eastern Memorial Hospital
80
775