SNQ – Symbol of National Quality

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Application

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Insights

  • Apply for Certification →
Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Broadway International Standards Co., Ltd.© 2026 Broadway International Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ – Symbol of National Quality
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Application Regulations

Scope of Application

Applications must be submitted by a single institution for one service, technology, process, project or product.

Regulatory Compliance

Applications must comply with all relevant laws and regulations, and shall not involve false claims, infringement, counterfeiting, or violations of intellectual property rights.

Application Documents

All submitted documents and supporting reports must be true and accurate. Any falsification or misrepresentation will lead to disqualification or revocation of certification; the applicant will be barred from reapplying for three years and will bear full legal liability.

Data Handling

SNQ and the review committee are obliged to maintain confidentiality of application materials. However, all submitted documents, attachments, and physical products will not be returned, regardless of review outcome.

Refund Policy

Once the review process has commenced, application fees are non-refundable, regardless of withdrawal or disqualification.

Mark Authorization

Upon official notification, certified applicants must sign the "SNQ Mark License Agreement" before being formally authorized to use the SNQ mark and its related identifiers.

Subcategories & Criteria

Eligibility:Delivers public welfare services that enhance community health through patient support, disease prevention and health promotion, and care for disadvantaged populations.
Evaluation Criteria & Weighting:
  1. Structure (10%)
  2. Review the scope of services and the definition of the target population.
    Assess team composition, task allocation, organizational structure of dedicated units, and staffing levels for program execution.
    Review facility and equipment specifications, spatial planning, and the adoption of operational systems that support program execution.
  3. Process (45%)
  4. Review project features, innovative technologies, process or quality improvement strategies, digital adoption, and international alignment and dissemination.
    Measure adherence to and coverage of standardized protocols.
    Evaluate collaboration mechanisms within the institution, with external partners, across healthcare systems, and in the community.
    Assess the selection of quality indicators, monitoring frequency, data tracking, and mechanisms for ongoing improvement.
    Evaluate integration of institution, community & system resources, implementation of government programs and industry–academia collaborations, and cooperation with key international organizations.
  5. Outcome (45%)
  6. Evaluate service coverage, utilization rates, engagement across diverse population groups, and referral rates.
    Evaluate service performance data (e.g., number of individuals served or service encounters) and achievement of key performance indicators.
    Review satisfaction surveys.
    Evaluate effectiveness in early detection and intervention, appropriate allocation of healthcare resources, facilitation of social resource linkage, contributions to policy development and public health advancement.
    Assess changes in public health awareness, improved accessibility of services, and resource distribution considerations.
    Evaluate the combined impact generated through resource integration within the organization and in the broader community.
    Evaluate distinctive features and outcomes in comparison with domestic peers and international benchmark institutions.

Application Timeline

Online Application
May – July
Exact dates are set in each year's call for applications.
Document Submission
End of July
Submit all required documents by the deadline
Review & Evaluation
August – November
Eligibility check, document review, presentation, site visit (if required), and the final committee decision.
Results Announced
December
Results are announced, and certified applicants sign the SNQ Mark License Agreement, valid from January 1 to December 31 of the following year.
Renewal
July – September (following year)
Renewal applications and all required documents must be submitted at least three months before certification expires. Renewal applicants may also enter that year's National Biotechnology & Medical Care Quality Award.

Application Documents

Applies to|Hospital, Nursing Care, Long-Term Care, and Public & Community Services categories

Application Steps

  1. 1
    Apply Online

    All applications are submitted online. Click "Apply for Certification" at the top of this page to begin.

  2. 2
    Complete the Form and Download Templates

    Log in to the SNQ Application Portal to complete the application form and download the required templates.

  3. 3
    Pay and Upload

    Pay the application fee and upload the required materials. Your application is complete once SNQ confirms receipt.

Required Materials

  1. 1
    Application Consent Form

    Complete the online form, print it, and stamp it with the institution's official seal and the legal representative's seal (or have it signed by an authorized representative). Then scan it and upload it as a PDF.

  2. 2
    Application Plan

    Prepare the plan using your category's template and upload it as an unencrypted PDF. The plan may be up to 50 pages; appendices have no page limit. All content must be complete and backed by supporting evidence.

  3. 3
    Photos and Logo

    Photos: 3–5 images showing the service, workflow, key features, and team (JPG or PNG, 4:3 landscape, at least 1000 × 750 px, 300 dpi or higher). Do not use collages, slide screenshots, or text overlays. Make sure no patient or resident can be identified, keep color tones consistent, and include a close-up of any equipment.
    Logo: institution logo (JPG or PNG, 300 dpi or higher).

Application Fees

Services
NT$60,000per item

Hospital, Nursing Care, Long-Term Care, and Public & Community Services categories

Review Process

1
Eligibility Check
Verify eligibility, category, and completeness of submitted materials.
2
Document Review
Reviewers assess applications based on defined criteria; comments provided for applicant response.
3
Presentation Review
Review committee presentation meeting and Q&A; scoring by criteria and weightings; results determine shortlist for site visits.
4
Final Decision
The committee finalizes certification results and selects the winners of the National Biotechnology & Medical Care Quality Award.

Review & Authorization

Result Notification & Mark Authorization

SNQ notifies applicants of the review results by formal written letter each December and publishes the certified list on the SNQ official website. Each certified applicant must sign the "SNQ Mark License Agreement" with SNQ before the certified item may officially use the SNQ mark.

Sampling & Audits

  • After the announcement, SNQ randomly inspects the quality and mark usage of certified items through market channels; any violation of applicable regulations or significant quality defect will result in revoked mark authorization, with full legal responsibility borne by the applicant.

  • SNQ conducts unscheduled on-site visits or paper reviews of manufacturing facilities; for factories located overseas, alternative measures beyond on-site visits are defined.

Renewal

Application Timeline

Renewal opens each July so certified items can show that their quality is maintained. Renewal applications and all required documents must be submitted at least three months before certification expires (by September 30).

Validity of Renewal

An approved renewal extends the right to use the SNQ mark and to take part in SNQ promotional programs. Renewed certification is valid from January 1 to December 31 of the following year.

Quality Award Eligibility

Renewal applicants may also enter the current year's National Biotechnology & Medical Care Quality Award under that year's rules.

Failure to Renew

If no renewal application is submitted by the deadline, the right to use the SNQ mark ends when certification expires, and the item can no longer be renewed.

Renewal Fees

The renewal fee is NT$20,000, or NT$30,000 if you also enter the current year's National Biotechnology & Medical Care Quality Award. Fees are non-refundable, even if the renewal or award entry is unsuccessful.

Overview

What is Evaluated:

Features and innovation, safety, operational quality, efficiency, and outcomes.

Who Can Apply:

Public and private institutions, foundations, associations or government organizations.

Why It Matters:

Promotes care for vulnerable populations, enhances community health outcomes, and strengthens social impact in Taiwan and abroad.

Public & Community Services

Recognizing excellence in Public & Community Services.

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