SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

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SNQ Quality Mark
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Target Population

Patients with Acute myocardial infarction


Description

Healthcare team with a core principles of patient-centered care protocol and approach, has established an integrated system-based heart team to manage patients with acute myocardial infarction (AMI), including both decision-making and clinical management throughout the whole hospital course. Via the teamwork in cross-functional collaboration and standardized protocols across the emergency department, catheterization lab, intensive care unit, general ward, and post-discharge rehabilitation, seamless AMI heart care of rapid response and high quality can be assured. By utilizing a real-time notification system and individualized care plans, interdisciplinary collaboration is enhanced. Nurses play a key role in pre-operative preparation, post-operative rehabilitation, and self-management education, helping to reduce complications and improve health literacy. The introduction of smart and integrated medical platforms and telehealth technologies enables the integration of medical records and data, supporting visualized and automated care processes that enhance overall efficiency and quality. Moving forward, the team will continue to optimize healthcare protocols and extend to other critical care sectors remaining committed to patient-centered care and keep providing safe, efficient, and continuous healthcare services.


Key Highlights

  • Intelligent Notification Mechanism: Establishing a care model in which the system is activated before the patient arrives.

  • AMI Smart Care Platform with a Door-to-Balloon Workflow Time-Stamping System.

Service Data

AMI patient service capacity: 100 patients annually


Featured Outcomes

  • Coverage of interdisciplinary integrated teams: 100%

  • Case management and medical follow-up completion rate: 94.2%


Safety Outcomes

  • GRACE risk assessment execution rate increased to 97.6%

  • Proportion of STEMI patients receiving PCI within 90 minutes increased to 100%


Satisfaction

  • Satisfaction with case management services: 97.3%

  • Healthcare team satisfaction continuously increased to 94%


International Achievements

  • At least three international poster presentations

  • Three articles published in journals


Benefits and Impacts

  • Improve the efficiency of acute myocardial infarction care and ensure patient safety.

  • Implement systematic risk stratification and case management to optimize patient prognosis.

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Medical Affairs &Services

Seamless Intelligent AMI Care

The “Zero-Delay Responsive Care” model integrates rapid notification, primary PCI, and telehealth follow-up to provide seamless, intelligent, continuous care for acute myocardial infarction patients.
Organization
Show Chwan Memorial Hospital
Specialties/Units
Division of Cardiology
Certification Year
2025
Seamless Intelligent AMI Care
Seamless Intelligent AMI Care
Show Chwan Memorial Hospital

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