The Occupational Health Management Solution (hereafter referred to as "the Solution") provides comprehensive on-site health services for enterprises. In addition to meeting regulatory requirements for on-site services, the Solution utilizes an occupational health management system that integrates employees' health checkup data and daily physiological measurement information into the system. This helps occupational health nurses simplify their workflow and efficiently carry out on-site services.
Health checkup stations are set up in the company's public spaces, allowing employees to regularly measure their body temperature, blood pressure, heart rate variability (HRV) analysis, and alcohol levels (required for industries like construction and transportation). These measurements are immediately uploaded to the system. Additionally, regular health checkup data from health centers can be directly imported into the system for query and comparison. The system also uses big data analysis to assess health measurement needs and, based on this, provides e-commerce platform solutions for health, nutrition, and wellness products.
ISO/IEC 27001:2022
Operation and management activities of core information systems and data center management, including system maintenance, account and access privilege management, data backup and recovery, system change management, data center environmental control, and physical access control SOA Version-1.0 Issue Date-2026/2/5
Quality management primarily uses the SPO (Structure-Process-Outcomes) model to monitor and manage, and based on execution experience and on-site care service performance, annual team quality management and performance evaluation KPIs are set. The monitoring of various indicators is handled by designated personnel from management, occupational health nurses, IT specialists, administrative staff, and other units, with regular reviews of the indicator management tasks. Service Quality and Key Performance Indicators (KPIs), are set across three major aspects, as explained below:
Structural aspect: 24-hour Health Guardian Center services, establishment of dedicated occupational health nurse manpower.
Process aspect: Conducting annual health checkups for employees, health checkup station utilization, internal training, and at least two weekly on-site occupational health service discussion meetings.
Outcome aspect: Collection of employee health checkup data, number of annual health measurements upload, conducting employee health measurement competitions, employee satisfaction, and the number of follow-up interviews for high-risk health cases.
Occupational Health Management Solution Evaluated by service quality and system applications across five dimensions: 1. Reliability Service: Punctual consultations; tracks high-risk staff; lowers absenteeism; prepares compliance audits; secures data privacy. System: Lag-free operation; flags high-risk individuals instantly; ensures data safety via hierarchical access. 2. Responsiveness Service: Swiftly reschedules slots; assists HR with event notifications; actively listens to employee health concerns. System: Supports instant rescheduling with notifications; broadcasts upcoming wellness events on the homepage. 3. Assurance Service: Professional, polite, and patient nursing care creates a trusted environment for sharing health status. System: Stable, accurate measuring hardware; encrypted consultation records; recommends strictly SNQ-certified products. 4. Empathy Service: Tailors care for high-risk individuals; ensures convenient session times; provides personalized health advice. System: Generates automated wellness advice post-measurement; displays immediate alerts for abnormal vital signs. 5. Tangible Service: Nurses wear matching, clean white coats; provides well-maintained hardware and regular health seminars. System: Maintains stable checkup systems and uses the platform to digitize health campaign announcements.
ISO/IEC 27001:2022 Operation and management activities of core information systems and data center management, including system maintenance, account and access privilege management, data backup and recovery, system change management, data center environmental control, and physical access control SOA Version-1.0 Issue Date-2026/2/5
Patent Name: Medical Care Machine
Certificate Number: D 221419
