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SNQ Quality Mark
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Target Population

  • Children and youth aged 0–18 who meet at least one of the following criteria:

  • Severe disability caused by major child abuse.

  • Child protection cases referred.

  • Vulnerable family cases referred.


Description

Kaohsiung Municipal Minsheng Hospital has a residential long-term care facility -Flying Elephant Garden, which is the country's first dedicated care area for severe disabilities caused by severe child abuse.It mainly takes in children aged 0 to 18 who have severe disabilities and require medical care, with the focus on abused children.Provide long-term care, emergency placement and respite services, build an environment with therapeutic care that is consistent with children's survival and human rights, integrate medical care, rehabilitation, nutrition, education, social welfare and daily care, and further introduce innovative smart technology to assist daily care.It also combines inter-professional medical teams to intervene in children's daily care and life reconstruction, reduce the degree of obstacles and complications, promote sensory, motor and cognitive development, so that children can receive stable whole-person care and ensure personality development, so as to restore self-care functions as soon as possible. and return to family and social life.


Key Highlights

Interdisciplinary Resource

Integration Integrates professional resources across education, social affairs, police, judiciary, health, and medical institutions.

Premium Facilities & Staffing Ratios

Maintains environmental equipment standards and staffing ratios that exceed the statutory requirements of the Long-Term Care Services Act.

Respite Care & Emergency Placement

Establishes a dedicated service hub providing reliable respite care and immediate emergency placement.

Localized Rehabilitation Services

Provides children with "localized rehabilitation" directly within their familiar daily living environment.

Seamless Educational & Early Intervention Connection

Ensures a 100% uninterrupted and seamless transition into schooling and early intervention programs.

Personalized Nutritional Assessment

Delivers individualized nutritional assessments and continuous dietary tracking tailored to each child.

Cross-Institutional Collaborations

Fosters active and strategic joint collaborations across multiple hospitals and medical networks.

Community Experience Enrichment

Actively connects with social resources to host events that strengthen children's community life experiences.

Mending Parent-Child Relationships

Mobilizes team creativity to design activities that emphasize positive interaction and repair broken parental bonds.

Systematic Social Resource Management

Systematizes the use of social resources to build mutual trust and win-win partnerships for sustainable operations.

Service Data

Cross-Regional Care & Accommodations.

38 children with long-term care needs accommodated since 2020. Cross-regional support covering abused youth referred by local governments nationwide, including Kinmen, Hualien, Hsinchu, Nantou, Taichung, Changhua, Tainan, and Pingtung.

100% Educational Transition

Tailored programs ensure every child's right to education. As of August 2025, out of 23 current residents: Special Education: 13 children Early Intervention: 6 children Medical Early Intervention: 4 children Result: Achieved a 100% uninterrupted school transition rate.

Volunteer & Escort Support Strong companionship provided by volunteers and organizations for off-campus activities: Schooling Escort: 5,654 person-times Medical Escort: 457 person-times


Featured Outcomes

  • Rehabilitation Outcomes (Over 80% Improvement) By integrating therapy into daily life, outstanding progress was achieved: Motor Skills & Joint Mobility: 100% of children showed measurable progress and improved passive range of motion. Self-Care Functions: 86% of children improved significantly; 14% maintained baseline capabilities, fostering greater independence.

  • Nutritional Care & Quality of Life Customized diets and feeding training effectively corrected severe health imbalances: Oral Feeding: Successfully trained children to remove nasogastric tubes, restoring oral intake and healthy weight. Weight Management: Guided a child from 99.6 kg to achieve a 21.6 kg weight loss through structured diet and lifestyle adjustments, drastically lowering cardiovascular risks.

  • Rebuilding Parent-Child Relationships Partnering with NGOs and universities, the facility hosted 161 festive and sensory stimulation events to foster supportive family bonds: Family Engagement: Driven by a warm, human-centric environment, family attendance grew from 1 member in the initial event to a peak of 21 members, actively mending broken family relationships.

  • Successful Transitions to Society Intensive rehabilitation stabilized health and reduced reliance on high-intensity medical care, allowing 14 children to successfully return to families or adaptive communities.


Safety Outcomes

Operational Management Effectiveness

To ensure efficient problem-solving and policy formulation, Flying Elephant Garden conducts structured, multi-level meetings:

  • Interdisciplinary Team Meetings: Held monthly.

  • Child and Youth Protection Accommodation Committee: Held quarterly.

  • Review Working Group: Convened on an ad-hoc basis.

Professional Care Quality

The facility continuously elevates its care standards through institutionalization and clinical monitoring:

  • Standardized Protocols: Developed specialized operational guidelines and clinical forms for child abuse care. Staff strictly follow these manuals during regular quality review meetings, creating a benchmark model for other child protection institutions.

  • Quality Monitoring Indicators: Comprehensive metrics are audited during team meetings to drive continuous improvement. These indicators focus on two core dimensions: Clinical & Safety: Ideal weight achievement rate, pediatric fall incidence, unplanned acute hospital admissions, and overall pediatric infection density. Developmental & Social: Skill and talent cultivation, self-care skills tracking, and reunification support with birth families or kin.


Satisfaction

>98.5% Event Satisfaction

At least 2 major parent-child events hosted annually. 98.5%+ satisfaction rate consistently achieved across 6 key indicators: event design, content, timing, venue, catering, and overall execution.


International Achievements

SNQ Quality Label & Bronze Medal

Certified with the SNQ National Quality Label in 2022 for its pioneering "All-Aspect Care Model for Severe Child Abuse." It won the Bronze Medal at the National Biotechnology and Medical Care Quality Awards, successfully passing renewal audits in 2023 and 2024.

Taiwan's First Specialized Care Zone

The nation's first dedicated facility for severely disabled victims of major child abuse under age 18. It establishes a human-rights-compliant environment to safeguard vulnerable children’s survival and rights.

Exclusive Respite & Emergency Placement

The only service hub nationwide providing both dedicated respite care (10 beds) and emergency placement (3 beds) specifically tailored for children with severe disabilities.

Presidential Commendation

Visited by President Tsai Ing-wen on March 19, 2021, who highly commended the facility’s establishment, profound dedication, and core contributions to caring for severe child abuse victims.

National Benchmarking & Knowledge Sharing

Actively promotes and shares its specialized care expertise, serving as a national model learning institution that draws numerous local government delegations for study visits and exchanges.

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Long-Term CareNational Biotechnology and Medicine Care Quality Award: 2022 bronze

Comprehensive Child Abuse Care Model

Flying Elephant Garden provides comprehensive care for severely disabled youth (0-18) by integrating medical treatment, rehabilitation, education, and social welfare to meet all their needs.
Organization
Kaohsiung Municipal Min-Sheng Hospital
Specialties/Units
Department of Rehabilitation and Pediatric Long-term Care
Certification Year
2022、2023、2024、2025
Comprehensive Child Abuse Care Model
Comprehensive Child Abuse Care Model
Kaohsiung Municipal Min-Sheng Hospital

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