SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

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  • Medical Service
  • Biomedical Product
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  • Animal Care & Products

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SNQ Quality Mark
繁中
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EN

Target Population

  • Healthcare workers

  • Patient safety public representatives

  • General public

  • Care workers


Description

Taiwan Patient Safety Promotion Association is Taiwan's only nonprofit organization dedicated to promoting patient safety. Its mission is to promote patient safety culture in Taiwan with the goal of achieving "Patient Safety First." The organization establishes a comprehensive patient safety system through hospital consultation and guidance, diverse educational training, media promotion, and international cooperation.

 


Key Highlights

  • Patient Safety Consultation and Guidance: Nine consecutive years of visiting and guiding over 122 regional and above hospitals annually

  • Diverse Educational Training: Held 113 sessions of various seminars and training courses with 11,610 participants

  • Enhanced International Visibility: Representative of Taiwan as a partner of PSMF, WHO Global Patient Safety Network, WHO Asia-Pacific Patient Safety Network, and World Patients Alliance

  • Cross-sector Collaboration: Cooperation with government agencies, healthcare institutions, and academic units to establish patient safety networks

  • Innovative Resource Integration: Social media platforms and blog with over 3.19 million page views

Service Data

  • Consultation and Guidance: Nine consecutive years of visiting and guiding 122 regional and above hospitals annually

  • Expert Team Training: 33 patient safety consultants trained

  • Research Outcomes: 338 inspection focus points developed, 136 evaluation results formulated

  • Educational Training Courses: 89 training sessions held, 8,291 participants trained

  • Public Education: 44 educational activities held, 1,758 public patient safety representatives trained

  • Professional Training: 30 professional courses held, over 1,929 healthcare professionals trained

  • Publicity Activities: National patient safety walking and candlelight events, documentary screenings


Featured Outcomes

  • Total Participants: 11,610 participants across 113 patient safety activities

  • Training Scale: 8,291 patient safety professionals trained

  • Media Impact: Blog with over 3.19 million cumulative page views

  • Consultation Results: Covering regional and above hospitals throughout Taiwan

  • International Recognition: Taiwan's first and only international patient safety organization partner


Safety Outcomes

  • Nine consecutive years of consultation and guidance for over 122 regional and above hospitals (including medical centers), improving hospital patient safety standards

  • Training healthcare professionals and public to enhance patient safety knowledge

  • Establishing patient safety information exchange platform

  • Promoting patient safety culture and child abuse care awareness


Satisfaction

Our association enjoys a high level of service satisfaction, earning widespread recognition from both the medical community and the general public. According to post-event survey data, participant satisfaction reached as high as 95%. Attendees generally reflected that the content was rich and practical, the speakers were professional, and the organization was rigorous—all of which demonstrate our highly efficient operations and dedicated service in promoting patient safety. Furthermore, the majority of participants reported a significant improvement in their knowledge of patient safety.


International Achievements

  • 2017: Taiwan's first PSMF (Patient Safety Foundation of America) partner

  • 2022: Taiwan's only GPSN (WHO Global Patient Safety Network) member

  • 2023: Taiwan's only WHO Asia-Pacific Patient Safety Network member

  • 2024: Taiwan's only World Patients Alliance official member

  • Representing Taiwan in international summits and sharing Taiwan's experience

  • Multi-year engagement in Japan exchange visits


Benefits and Impacts

  • Enhanced Public Patient Safety Awareness: Strengthened public awareness of patient safety throughout Taiwan through diverse education and promotion

  • Improved Doctor-Patient Relationships: Establishing trusting and cooperative doctor-patient relationships

  • Elevated Taiwan's International Medical Image: Promoting Taiwan's patient safety experience internationally

  • Comprehensive Patient Safety System: Supporting healthcare institutions in establishing patient safety mechanisms

  • Broad Social Impact: 44 public education sessions with 3,319 participants

  • Asia's Unique Position: Asia's only nonprofit patient safety consultation organization

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Public & Community Services

Patient Safety Promotion & Advocacy

Taiwan Patient Safety Culture Club (TPSCC) was founded in 2012 by Dr. Chan-Liao Ming-I , Chairman of the Jen-Ai Foundation. It was established by bringing together healthcare professionals and citizens from central Taiwan who care about patient safety, and it is dedicated to enhancing and promoting patient safety across Taiwan.
Organization
Jen-Ai Foundation
Specialties/Units
Patient Safety Promotion
Certification Year
2024、2025
Patient Safety Promotion & Advocacy
Patient Safety Promotion & Advocacy
Jen-Ai Foundation

Other Certified Items

Charitable Welfare for the Disadvantaged
Jen-Ai Foundation
1,676
76
Charitable Welfare for the Disadvantaged
Jen-Ai Foundation
1,676
76