SNQ Quality Mark

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About the National Quality Mark

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Certification Methods

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Focus

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Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Kuanglu International Quality Standards Co., Ltd.© 2026 Kuanglu International Quality Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ Quality Mark
繁中
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Target Population

Residents

Infants & Toddlers

Schoolchildren

Adults (18+)

Seniors (65+)

Migrant Workers

Pregnant Women

Long-term Care Facilities


Description

Centered on a commitment to attentive care, holistic warmth, peace of mind, utmost dedication, public reassurance, and mutual trust, we have initiated an all-encompassing health defense model. By implementing targeted strategies—such as localized and age-stratified segmentation, tailored planning for vulnerable groups, transparent tracking of immunization data, a doubling of vaccination capacity, an optimized online booking system, and proactive incentive schemes—we seek to swiftly accelerate vaccination coverage across all sectors of the population, effectively mitigating the risks of infection, severe complications, and mortality.


Key Highlights

National Pioneer: Opened appointment booking for all vaccine types.

National Exclusive: Launched Taiwan's only mobile epidemic prevention vehicles.

Innovative Incentives: Introduced the nation's only cross-industry partnership for vaccine promotion.

Digital Governance: Established the Taichung City Vaccine Booking System (Launched Sept. 19, 2022).

Unstoppable Care: Delivered 429 consecutive days of uninterrupted vaccination services.

Compassionate Outreach: Provided at-home vaccination services for those in need.

Inclusive Health: Set up dedicated vaccination stations for migrant workers and specialized clinics for pregnant women.

Synergistic Network: Built a robust vaccine safety net through cross-domain and public-private partnerships.

Service Data

Total Vaccinations: 8.83M+ doses administered (Average: 3+ doses per capita)

Express Vaccination Sites: > 2.12M doses

Campus Immunization: > 460K doses (Average: 1.4 doses per student)

Migrant Worker Channels: 18,164 doses

Pregnant Women Clinics: 23,153 doses (Average: 1.2 doses per person)

Home-Based Vaccination: 3,563 doses (Average: 1.2 doses per person)

Long-Term Care Facilities: 55,000 doses (Average: 3.1 doses per resident)

Outreach Vaccination: > 100K doses Group-Booking Services: > 27,770 doses

Contracted Medical Institutions: > 6.01M doses

Network of 521 Contracted Providers

Institutional Capacity: 66,000 doses/week (A 12-fold increase in capacity)

Reservation System Traffic: 235,408 cumulative bookings (Peak: 54,000+ bookings/month)


Featured Outcomes

Vaccination Coverage Statistics (As of Aug 27, 2023):

1st Dose Coverage Rate: National: 89.0% Taichung (by Household Reg.): 89.4% Taichung (by Location of Admin.): 98.3% .

2nd Dose Coverage Rate: National: 84.7% Taichung (by Household Reg.): 85.0% Taichung (by Location of Admin.): 93.5% .

3rd Dose (Booster) Coverage Rate: National: 73.2% Taichung (by Household Reg.): 73.5% Taichung (by Location of Admin.): 79.9%

4th Dose (Second Booster) Coverage Rate: National: 24.4% Taichung (by Household Reg.): 27.0% Taichung (by Location of Admin.): 28.2%.

Key Achievement: Taichung's vaccination rates consistently outperform the national average across all doses.

Global Comparison (Full Vaccination Rates): Taichung City: 84.7% Taiwan (National): 82.0% (Ranked 16th out of 217 countries globally) Global Average: 61.0%


Safety Outcomes

  • Strategic Goals & Pandemic Indicators :

  • Core Objectives: Boost vaccination coverage to lower severe illness and mortality rates.

  • Taichung City Epidemic Rankings & Statistics:

  • Confirmed Cases: Ranked 2nd

  • Severe Cases: Ranked 3rd

  • Incidence Rate (per 10,000 people): Ranked 3rd

  • Total Deaths: Ranked 3rd

  • Case Fatality Rate (CFR): 0.162% (Ranked 5th)


Satisfaction

Public Satisfaction Survey & Governance Milestones 1.Survey Overview (Oct 18 – Oct 22, 2023):

Total respondents: 1,472 (Male: 359 / Female: 1,113)

Key Finding: Overall satisfaction rates exceeded 80% across all categories.

2.Vaccination Service Satisfaction Breakdowns: Reservation System: 90.5%

Information Channels & Outreach: 91.2%

Location & Convenience: 89.5%

On-Site Environment & Facilities: 88.2%

3.City Governance Recognition:

No. 1 Ranking: Topped the Global Views Monthly 2022 Mayor Satisfaction Survey.

Healthcare & Public Health: Public satisfaction reached 80.6% (a 4.4% increase compared to 2021).

Historic Milestone: Achieved the highest overall governance satisfaction rating since the city's upgrade to a special municipality.


International Achievements

Vaccination Excellence & Leadership (Taichung City) 1.Global & National Leadership in Full Vaccination: Taichung City: 84.7% — outperforming Taiwan’s national average (82.0%) and the global average (61.0%).

Global Ranking: Taiwan ranks 16th out of 217 countries worldwide for full vaccination coverage.

2.National Policy Benchmarking:

Invited Presentation: The City Mayor was explicitly invited to the Central Epidemic Command Center (CECC) press conference to present Taichung's successful vaccination strategies, serving as a national benchmark for other cities and counties.


Benefits and Impacts

Administrative Efficiency & National Recognition 1.Unprecedented Resource Savings (Provider + Public Total):

Time Saved: Up to 2.93 million minutes

Cost Saved: Up to NT$ 10.35 million

2.Efficiency Breakdown:

Service Providers (Healthcare Sector): Saved 0.7M – 1.17M minutes (approx. NT$ 2.05M – 3.43M)

General Public (Citizens): Saved 1.05M – 1.76M minutes (approx. NT$ 4.84M – 6.92M)

3.Top National Awards & Distinctions (MOHW/CDC): Honored with two major Excellence Awards for Influenza and COVID-19 vaccination, alongside the COVID-19 Contribution Appreciation Award.

2022 Influenza Vaccination Excellence Award: Top performer for seniors aged 65 and older.

Pediatric Immunization Excellence Award: Top performer for unvaccinated infants aged 6 months to 3 years. 4.Supreme Honor:

Renowned as "The Top Vaccination City in Taiwan."

Celebrated as The Only National Benchmark for immunization excellence.

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Public & Community ServicesNational Biotechnology and Medicine Care Quality Award: 2023 bronze

Prioritizing Health: Initiating Heart-Centered vaccine Roll-Out Strategies in Taichung City during the COvID-19 Pandemic

Our 'Six-Heart' model delivers accessible, friendly, diverse, and convenient vaccination services, successfully boosting public uptake while lowering severe illness and mortality rates
Organization
Health Bureau, Taichung City Government
Prioritizing Health: Initiating Heart-Centered vaccine Roll-Out Strategies in Taichung City during the COvID-19 Pandemic
Prioritizing Health: Initiating Heart-Centered vaccine Roll-Out Strategies in Taichung City during the COvID-19 Pandemic