SNQ – Symbol of National Quality

SNQ is built on evidence-based standards, setting trusted quality and safety benchmarks for healthcare, biomedical, health, and animal care services and products.

  • 9F, No. 508, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City, Taiwan
  • +886 2 2655 7888
  • snq@snq.com.tw

About

  • Vision & Mission
  • Review Committee
  • Certification Schedule

Application

  • Medical Service
  • Biomedical Product
  • Health Product
  • Animal Care & Products

SNQ Certified

  • Certified Services & Products
  • Certified Organizations
  • Quality Award Winners

International Certification

  • ICHOM PROMs
  • NSF Certification

Quality Insights

  • Apply for Certification →
Organized by|Research Center for Biotechnology and Medicine PolicyOperated by|Broadway International Standards Co., Ltd.© 2026 Broadway International Standards Co., Ltd. All rights reserved.Privacy Policy
SNQ – Symbol of National Quality
繁中
/
EN

Hospital

Recognizing excellence in Specialized Medical Services, Digital Health, Healthcare Administration, Medical Affairs & Services, Community Health & Outreach, and Sustainable Healthcare.

Application Regulations

Scope of Application

Applications must be submitted by a single institution for one service, technology, process, project or product.

Regulatory Compliance

Applications must comply with all relevant laws and regulations, and shall not involve false claims, infringement, counterfeiting, or violations of intellectual property rights.

Application Documents

All submitted documents and supporting reports must be true and accurate. Any falsification or misrepresentation will lead to disqualification or revocation of certification; the applicant will be barred from reapplying for three years and will bear full legal liability.

Data Handling

SNQ and the review committee are obliged to maintain confidentiality of application materials. However, all submitted documents, attachments, and physical products will not be returned, regardless of review outcome.

Refund Policy

Once the review process has commenced, application fees are non-refundable, regardless of withdrawal or disqualification.

Mark Authorization

Upon official notification, certified applicants must sign the "SNQ Mark License Agreement" before being formally authorized to use the SNQ mark and its related identifiers.

  1. Home
  2. Application
  3. Hospital

Overview

What is Evaluated:

Features and innovation, safety, operational quality, efficiency, and outcomes.

Who Can Apply:

Public and private healthcare institutions, foundations, associations, or government organizations.

Why It Matters:

Strengthens healthcare quality, drives innovation, improves patient outcomes, and expands social impact in Taiwan and abroad.

Subcategories & Criteria

Eligibility:Distinctive clinical treatments and patient care services or programs.
Evaluation Criteria & Weighting:
  1. Structure (10%)
  2. Review the scope of services and the definition of the target population.
    Assess team composition, task allocation, organizational structure of dedicated units, and staffing levels for program execution.
    Evaluate equipment functionality, inventory adequacy, operational safety, and preventive maintenance.
    Review lighting, air quality, patient and staff flow, space adequacy and accessibility, and compliance with safety, infection control, and sustainable design standards.
  3. Process (45%)
  4. Review project features, innovative technologies, process or quality improvement strategies, digital adoption, and international alignment and dissemination.
    Assess the clarity and definition of work procedures, operational manuals, and care pathways.
    Measure adherence to and coverage of standardized protocols.
    Evaluate collaboration mechanisms within the institution, with external partners, across healthcare systems, and in the community.
    Assess quality indicators, monitoring frequency, and improvement mechanisms.
    Evaluate integration of institutional and system resources, implementation of government programs and industry–academia collaborations, and cooperation with key international organizations.
  5. Outcome (45%)
  6. Review clinical safety measures, audit systems, and their effectiveness.
    Evaluate service performance data (e.g., screening volume, number of treated patients) and clinical outcomes (e.g., success rates, cure rates, length of stay, recurrence rates).
    Review patient satisfaction surveys.
    Review rates of infection, complications, and adverse events.
    Evaluate external recognition such as national or international awards, and invitations to speak at international conferences (keynote or plenary).
    Review outputs such as publications, books, patents, technology transfers, guidelines, and textbooks.
    Assess the combined impact of integration across departments, within the institution, across healthcare systems, and in the community.
    Evaluate distinctive features and outcomes in comparison with domestic peers and international benchmark hospitals.

Application Timeline

Online Application
May – July
Exact dates are set in each year's call for applications.
Document Submission
End of July
Submit all required documents by the deadline
Review & Evaluation
August – November
Eligibility check, document review, presentation, site visit (if required), and the final committee decision.
Results Announced
December
Results are announced, and certified applicants sign the SNQ Mark License Agreement, valid from January 1 to December 31 of the following year.
Renewal
July – September (following year)
Renewal applications and all required documents must be submitted at least three months before certification expires. Renewal applicants may also enter that year's National Biotechnology & Medical Care Quality Award.

Application Documents

Applies to|Hospital, Nursing Care, Long-Term Care, and Public & Community Services categories

Application Steps

  1. 1
    Apply Online

    All applications are submitted online. Click "Apply for Certification" at the top of this page to begin.

  2. 2
    Complete the Form and Download Templates

    Log in to the SNQ Application Portal to complete the application form and download the required templates.

  3. 3
    Pay and Upload

    Pay the application fee and upload the required materials. Your application is complete once SNQ confirms receipt.

Required Materials

  1. 1
    Application Consent Form

    Complete the online form, print it, and stamp it with the institution's official seal and the legal representative's seal (or have it signed by an authorized representative). Then scan it and upload it as a PDF.

    Naming format for Hospital › Specialized Medical Services: Disease / Solution. Use the internationally recognized disease name, and keep the solution to 15 words or fewer. Example: Pancreatic Cancer / Combining heavy-ion therapy with minimally invasive surgery to improve late-stage pancreatic cancer survival.
  2. 2
    Application Plan

    Prepare the plan using your category's template and upload it as an unencrypted PDF. The plan may be up to 50 pages; appendices have no page limit. All content must be complete and backed by supporting evidence.

  3. 3
    Photos and Logo

    Photos: 3–5 images showing the service, workflow, key features, and team (JPG or PNG, 4:3 landscape, at least 1000 × 750 px, 300 dpi or higher). Do not use collages, slide screenshots, or text overlays. Make sure no patient or resident can be identified, keep color tones consistent, and include a close-up of any equipment.
    Logo: institution logo (JPG or PNG, 300 dpi or higher).

Application Fees

Services
NT$60,000per item

Hospital, Nursing Care, Long-Term Care, and Public & Community Services categories

Review Process

1
Eligibility Check
SNQ confirms eligibility and the correct category.
SNQ checks that all documents and supporting evidence are complete.
Applicants are asked to supply any missing information.
2
Document Review
Reviewers assess each application against the published criteria.
Applicants respond to reviewers' comments at the presentation stage.
3
Presentation Review
Applicants present to the review committee and answer questions.
Reviewers score each application using the weighted criteria.
Shortlisted applicants proceed to a site visit.
4
Site Visit (not required for Public & Community Services)
Three to five reviewers visit the applicant's site.
They assess overall performance across structure, process, and outcomes.
They compare distinctive expertise and objective data against domestic and international benchmarks.
5
Final Decision
The full review committee, led by category conveners, decides which items receive SNQ certification and selects the year's winners of the National Biotechnology & Medical Care Quality Award.
Each category may receive up to one Gold, one Silver, and one Bronze Award; awards may be left vacant. Specialized Medical Services may receive up to one Gold, two Silver, and three Bronze.

Review & Authorization

Result Notification & Mark Authorization

SNQ notifies applicants of the review results by formal written letter each December and publishes the certified list on the SNQ official website. Each certified applicant must sign the "SNQ Mark License Agreement" with SNQ before the certified item may officially use the SNQ mark.

Sampling & Audits

  • After the announcement, SNQ randomly inspects the quality and mark usage of certified items through market channels; any violation of applicable regulations or significant quality defect will result in revoked mark authorization, with full legal responsibility borne by the applicant.

  • SNQ conducts unscheduled on-site visits or paper reviews of manufacturing facilities; for factories located overseas, alternative measures beyond on-site visits are defined.

Renewal

Application Timeline

Renewal opens each July so certified items can show that their quality is maintained. Renewal applications and all required documents must be submitted at least three months before certification expires (by September 30).

Validity of Renewal

An approved renewal extends the right to use the SNQ mark and to take part in SNQ promotional programs. Renewed certification is valid from January 1 to December 31 of the following year.

Quality Award Eligibility

Renewal applicants may also enter the current year's National Biotechnology & Medical Care Quality Award under that year's rules.

Failure to Renew

If no renewal application is submitted by the deadline, the right to use the SNQ mark ends when certification expires, and the item can no longer be renewed.

Renewal Fees

The renewal fee is NT$20,000, or NT$30,000 if you also enter the current year's National Biotechnology & Medical Care Quality Award. Fees are non-refundable, even if the renewal or award entry is unsuccessful.